KD Owner’s Manual
Troubleshooting
P roblem | P ossible C ause | S olution | |
A bnorm al vibration . | ´ Loose or out of balance im peller or | ´ C hec k im peller and replace if required . | |
| loose engine | C hec k engine | |
W ill not vacuum or has poor | ´ dirty debris bag . N ozzle height set too | ´ C lean debris bag . S hak e bag c lean or | |
vacuum perform ance | high or low . H ose k it cap m issing . | w ash . A djus t nozzle height. C heck for | |
| C logged nozzle or ex haus t. E xc essive | hos e k it cap . U nclog nozzle or exhaust. | |
| quantity of debris . | A llow air to feed w ith debris | |
E ngine w ill not start. | ´ S top s w itch off. T hrottle in off position . | ´ C hec k stop sw itches, throttle, chok e | |
| E ngine not in full chok e pos ition . O ut of | pos ition and gasoline . C onnect spark | |
| gasoline . B ad or old gasoline . S park plug | plug w ire . C lean or replace air filter. O r | |
| w ire disconnected . D irty air cleaner | contact a qualified s ervice person . | |
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E ngine is lock ed, w ill not pull | ´ D ebris loc k ed in im peller. E ngine | ´ S ee page 5 . C ontac t a engine service | |
over. | problem . | dealer for engine problem s | |
N ozzle s crapes ground in |
| A djus t nozzle height (S ee N ozzle height | |
N ozzle height out of adjustm ent | fine adjustm ent for hard s urfaces on | ||
low es t height setting . | |||
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When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.
To reach:
American Honda:
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:
•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.
•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.
•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.
For online product registration go to www.billygoat.com
Part No 890033 | 12 | Form No F062306A |