Billy Goat TR1304H, TR1104 owner manual Troubleshooting, Warranty Claim Procedure

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HTR/TR Owner’s Manual

Troubleshooting

P roblem

P ossible C ause

S olution

A bnorm al vibration .

Loose or out of balance im peller or

· S top w ork im m ediately. C heck im peller

 

loose engine

and replace if required . C heck engine

 

 

and tighten all loose nuts and bolts .

 

 

 

W ill not vacuum or has poor

· N ozzle height too high or low .

· A djust nozzle position . U nclog hose or

vacuum perform ance

C logged hose or exhaust. E xcessive

exhaust (see pg . 10) A llow air to feed

 

quantity of debris .

debris .

E ngine w ill not start.

· T hrottle & / or stop sw itch in off

· C heck stop sw itches, throttle, and

 

position . O ut of gasoline . B ad or old

gasoline . C onnect spark plug w ire . C lean

 

gasoline . S park plug w ire

or replace air cleaner. O r contact a

 

disconnected . D irty air cleaner. H ose

qualified service person . Install hose

 

not installed, allow ing interlock w ire to

onto housing .

 

ground .

 

 

 

 

E ngine is lock ed, w ill not pull

· D ebris lock ed against im peller.

· S ee pg .10, C learing a clogged im peller

over.

E ngine problem .

housing . C ontact an engine servicing

 

 

dealer for engine problem s .

When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.

To reach:

American Honda: 800-426-7701

Briggs & Stratton: 800-233-3723

WARRANTY CLAIM PROCEDURE

Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:

The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.

The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.

The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.

The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.

The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.

The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.

For online product registration go to www.billygoat.com

Part No 811202

12

Form No F021307B

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Contents Intake ExhaustContents About this ManualSpecifications Serial Plate DataGeneral Safety Instructions and Symbols Form No F021307B Sound Vibration DataIntended USE Instruction Labels Engine Labels Briggs & Stratton Vanguard Throttle ControlsHonda Briggs and StrattonPacking Checklist PUT OIL in Engine Before StartingTR Models Assembly OperationHandling & Transporting Vacuuming Operation Hose Operation TipsStorage Maintenance Periodic MaintenanceImpeller Removal Interlock SystemTroubleshooting Warranty Claim ProcedureMaintenance Record Parts Drawing HTR/TR Parts List Label Danger Keep Hands and Feet AwayDescription