HTR/TR Owner’s Manual
Troubleshooting
P roblem | P ossible C ause | S olution |
A bnorm al vibration . | Loose or out of balance im peller or | · S top w ork im m ediately. C heck im peller |
| loose engine | and replace if required . C heck engine |
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| and tighten all loose nuts and bolts . |
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W ill not vacuum or has poor | · N ozzle height too high or low . | · A djust nozzle position . U nclog hose or |
vacuum perform ance | C logged hose or exhaust. E xcessive | exhaust (see pg . 10) A llow air to feed |
| quantity of debris . | debris . |
E ngine w ill not start. | · T hrottle & / or stop sw itch in off | · C heck stop sw itches, throttle, and |
| position . O ut of gasoline . B ad or old | gasoline . C onnect spark plug w ire . C lean |
| gasoline . S park plug w ire | or replace air cleaner. O r contact a |
| disconnected . D irty air cleaner. H ose | qualified service person . Install hose |
| not installed, allow ing interlock w ire to | onto housing . |
| ground . |
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E ngine is lock ed, w ill not pull | · D ebris lock ed against im peller. | · S ee pg .10, C learing a clogged im peller |
over. | E ngine problem . | housing . C ontact an engine servicing |
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| dealer for engine problem s . |
When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.
To reach:
American Honda:
Briggs & Stratton:
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:
•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.
•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
•The Technical Service Department at BILLY GOAT will study the claim and may request parts to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service manager from whom the claim was received.
•The decision by the Technical Service Department at BILLY GOAT to approve or reject a Warranty Claim is final and binding.
For online product registration go to www.billygoat.com
Part No 811202 | 12 | Form No F021307B |