Dell XPS setup guide If you have other software problems, Start menu

Solving Problems

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs

and shut down your computer through the

Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

–Ensure that the program is compatible with the operating system installed on your computer.

–Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

–Ensure that the program is installed and configured properly.

–Verify that the device drivers do not conflict with the program.

–If necessary, uninstall and then reinstall the program.

32