Dell XPS setup guide Using Support Tools, Dell Support Center, Assistance from Dell Technical

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Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

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Contents Setup Guide Page Setup Guide July Contents Finding More Information Setting Up Your Studio XPS Desktop Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Display Connect Using the VGA ConnectorConnect Using the DisplayPort Connector Connect Using the DVI ConnectorConnect Using the Hdmi Connector Connect the Keyboard and Mouse Connect the Network Cable Optional Connect the Power Cable Vista Press the Power ButtonClick Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalClick Start → Control Panel Setting Up Your Internet Connection12 13 Using Your Studio XPS DesktopFront View Features Using Your Studio XPS Desktop Headphone connector Connects to headphones Power supply light Indicates power Back panel connectors Plug USBPower connector Connects to Back Panel Connectors Center/subwoofer connector Connects to a subwoofer Entertainment and Multimedia Software FeaturesProductivity and Communication Appearance and sounds window Customizing Your Energy SettingsCustomizing the Desktop If the User Account Control window appears, click Continue Transferring Information to a New ComputerBacking Up Your Data Remove a Category or Icon Dell DockAdd a Category Add an IconSupport.dell.com Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections Power ProblemsSolving Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops responding EndClick Applications Start menu If you have other software problemsAbout Your System System Using Support ToolsDell Support Center Assistance from Dell TechnicalSystem Messages Using Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Dell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Performing Dell Factory Image RestoreBefore you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect Technical Support and Customer ServiceMobilesupport@us.dell.com Support@us.dell.com Online ServicesDell Support websites Dell Support e-mail addressesProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Drives SpecificationsComputer Model ProcessorComputer Information MemoryCommunication External connectorsVideo AudioComputer Environment PowerAltitude maximum Macrovision Product Notice AppendixIndex Index Index Index Page Page 0KYX1YA00
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