A.O. Smith 184769-000 Warranty Periods Model, Parts, Conditions and Exceptions, Claim Procedure

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LIMITED RESIDENTIAL GAS WARRANTY

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. If the glass lined tank in this water heater shall prove upon examination by A. O. Smith Corporation (the warrantor) to have leaked during the warranty period in normal residential use, due to natural corrosion from potable water therein, the warrantor will furnish the ORIGINAL OWNER a replacement A. O. Smith water heater of equivalent size and current model, or a replacement part for any thermostat or thermocouple which fails in normal use, in accordance with the warranty terms and conditions specified below. THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL WARRANTY. The warranty period will be determined by the original installation date of the water heater. PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS WARRANTY. This warranty is not transferable and applies to models listed in Table 1 which are produced after March 1, 2000.

 

WARRANTY PERIODS

 

MODEL

TANK1

PARTS2

GCG

6 YEARS

6 YEARS

XCG

10 YEARS

6 YEARS

 

 

 

When the water heater has been used for other than single family residential application; 1. The tank warranty shall be reduced to 1 year for 6 year models and to 3 years for 10 year models. 2. The parts warranty shall be reduced to 1 year for all models. Returned parts which meet any of the following conditions are not covered by this warranty:

1)improper installation or removal, 2) damaged by other than normal wear, 3) replaced for cosmetic purposes, or 4) returned with defaced date codes.

CONDITIONS AND EXCEPTIONS

This warranty shall apply only when the water heater is installed and operated in accordance with 1) all local fire codes and plumbing codes, ordinances and regulations, 2) the printed instructions provided with it,

3)good industry practices, and 4) proper safety practices such as but not limited to a properly sized drain pan if installed in an area where leakage from connections of the tank would result in damage to the area adjacent to the heater. In addition, a new temperature and pressure relief valve, certified by the American Gas Association must have been properly installed and piped to the nearest drain.

This warranty shall apply only when the heater is:

owned by the original purchaser;

used at temperatures not exceeding the maximum calibrated setting of its thermostat;

used at water pressure not exceeding the working pressure shown on the heater;

filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;

used in a non-corrosive and non-contaminated atmosphere;

used with factory approved anode(s) installed;

in its original installation location;

in the United States, its territories or possessions, and Canada;

sized in accordance with proper sizing techniques for residential water heaters;

bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;

used in an open system or in a closed system with a properly sized and installed thermal expansion tank;

operated with properly installed dirt leg;

fired with the fuel for which it was factory built;

fired at the factory rated input;

operated with the inner and outer combustion chamber doors in place.

Any accident to the water heater or any part thereof (including freezing, fire, floods, or lightning), any misuse, abuse or alteration of it, any operation of it in a modified form, or any attempt to repair tank leaks or parts, will void this warranty.

SERVICE AND LABOR RESPONSIBILITY

UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLYAREPLACEMENTWATERHEATERORPARTTHEREOF. THEOWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but are not limited to:

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a.Labor charges for service, removal, or reinstallation of the water heater or part thereof.

b.Shipping and delivery charges for forwarding the new water heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor except in the state of California where such charges are the manufacturer’s responsibility.

c.All cost necessary or incidental for handling and administrative charges, and for any materials and/or permits required for installation of the replacement heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

CLAIM PROCEDURE

Any claim under this warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. If this is not practical, the owner should contact: A. O. Smith Corporation, 5621 West 115th Street, Alsip, Illinois, 60803

(800)323-2636. Canadian customers should contact A. O. Smith Enterprises, Ltd., P.O. Box 310-768 Erie Street, Stratford, Ontario N5A 6T3, (800) 265-8520.

The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.

Dealer replacements are made subject to in-warranty validation by warrantor.

PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE OR PROOF-OF-INSTALLATION.

DISCLAIMERS

NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECTTO THE MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OFTHE HEATER OR PARTS. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONALPROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TOANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT,AND WHETHERARISING IN CONTRACT OR IN TORT.

Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

IMPORTANT INFORMATION

Model Number____________________________________________

Serial Number____________________________________________

INSTALLATION INFORMATION

Date Installed ___________________________________________

Company’s Name ________________________________________

Street or P.O. Box ________________________________________

City, State, and Zip Code___________________________________

Phone Number___________________________________________

Plumber’s Name __________________________________________

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Contents GAS GET to Know Your Water Heater Replacement Parts and Deliming ProductsInstall in Accordance with Local Codes General Safety Information Location of Heater InstallationRequired Ability GeneralWater Potable Heating and Space Heating Unconfined SpaceConfined Space Water ConnectionsOperation Not Force What to do if YOU Smell GASDraft Hood Operation High Altitude InstallationTemperature Regulation Maintenance Problem Cause Solution TroubleshootingInstallation Information Warranty Periods ModelService and Labor Responsibility Claim ProcedureReplacement Parts

184769-000 specifications

A.O. Smith 184769-000 is a notable water heater model that epitomizes efficiency and reliability in the realm of home appliances. As part of A.O. Smith’s comprehensive line of water heating solutions, this product showcases cutting-edge technologies and features that cater to contemporary household demands.

One of the standout characteristics of the A.O. Smith 184769-000 is its impressive energy efficiency. It is designed to minimize energy consumption while maximizing performance. The unit utilizes advanced insulation technology that reduces heat loss, ensuring that the water maintains its temperature even when the heater is not in active use. This feature not only contributes to lower energy bills but also promotes sustainability by reducing the carbon footprint associated with energy production.

The A.O. Smith 184769-000 incorporates high-quality components that guarantee long-lasting durability. The tank is crafted from robust materials that resist rust and corrosion, extending the life of the appliance. Coupled with the manufacturer’s industry-leading warranty, homeowners can enjoy peace of mind with the knowledge that they are investing in a product built to last.

In terms of capacity, this model offers various sizes to suit the needs of different households, whether for small families or larger homes. The water heater provides sufficient hot water supply to meet daily needs, from showering and cooking to laundry and dishwashing.

Another significant feature of the A.O. Smith 184769-000 is its intuitive digital interface. Users can easily adjust settings, monitor performance, and receive alerts for maintenance or issues through this user-friendly display. This technology allows for better control over the heating process, ensuring that households can enjoy hot water when they need it most.

The safety features integrated into the A.O. Smith 184769-000 are also commendable. It includes sophisticated over-temperature protection and a pressure relief valve, safeguarding the unit's operation and preventing potential hazards.

In summary, the A.O. Smith 184769-000 stands out for its energy efficiency, durable construction, user-friendly digital controls, and robust safety features. These characteristics make it a reliable choice for any homeowner looking to enhance their hot water supply system. Whether upgrading an existing unit or installing a new water heater, this model is engineered to meet and exceed expectations.