The Genie Company Limited Warranty
What is covered?
Any defect in material and product workmanship from personal, normal household use in accordance with the Owner’s Manual..
For how long?
MODEL 2020L Series .. .. .. 10 years on motor and 2 years on all other parts.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased the product..
Geographic scope:
This warranty applies only to units installed and operated within the country where they were purchased..
Limitations:
IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSEANDMERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE.. GENIE WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT..
Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you..
This warranty is the only one we will give on your Genie product, and it sets forth all our responsibilities regarding your Genie product.. There are no other
express warranties ..
State and province rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province..
How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of the date and place of purchase of the product..
Call the Genie Customer Service toll free at 1..800..354..3643 to speak in person to a trained Genie representative for assistance in diagnosing the problem and arranging to supply you with the required parts for
2.Service From Authorized Dealers.
You also may obtain warranty service from Genie authorized dealers by calling the Genie Customer Service at 1..800..354..3643 or by visiting www.geniecompany.com before scheduling warranty service.. If warranty service is provided by an authorized dealer, Genie will provide all required parts under war ranty at no charge to you, but
the dealers are independent business people and may render a bench or ser vice call charge for their services.. Genie will not reimburse you or other wise be responsible for those charges..
We suggest that you retain your original packing material in the event we choose to repair or replace your Genie Product and request that you ship it to us.. Be sure to include your name, address, telephone number, proof of date and place of purchase and a description of the operating problem.. After repairing or replacing, your Genie product, we will ship it to your home at no cost to you for parts and labor, but you will
have to pay a minimum of $5..00 for shipping and handling charges..
Your choice of either one of the
What this warranty does not cover:
This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in transit to our service location or damage resulting from alterations, misuse or abuse, lack of proper maintenance, unauthorized repair or modification of the product, affixing of any attachment not provided with the product, programming of the Remote Control Devices,
Please note the following information,so it is available if you need to call us.
Date Purchased | __________/_________/__________ |
Serial Number* | ______________________________ |
Operator Model* | ______________________________ |
Dealer Name | ______________________________ |
Dealer Address | ______________________________ |
City | ______________________________ |
State / Zip | ______________________________ |
*Serial Number is located on the Power Head, inside the Light Cover..
WK YR P I
27 94 4 H
Serial / Mfg No.
NOTE
Please keep original or photocopy of your sales receipt with this manual for future reference should service ever be required.
INCLUDED IN THIS PACKAGE
Manual 1) Warranty Information
2)Pre Installation Checklist to be reviewed prior to any assembly or installation
3)Necessary Adjustments
4)Programming Remote Devices
5)Maintenance and Troubleshooting
6)Parts Explosions
7)Accessory Order Form
8)Door Opener Association Safety and Maintenance Brochure (DASMA)
9)Entrapment Warning Label - To be Adhered in close proximity to wall control
Poster 1) Pictorial and step by step opener assembly instructions
2)Pictorial and step by step opener installation instructions
IT IS CRITICAL THAT ALL SAFETY WARNINGS MARKED CLEARLY IN BOTH THE MANUAL AND POSTER ARE READ, UNDERSTOOD AND FOLLOWED.
Visit Our Website at: www.geniecompany.com
FOR ANSWERS: CALL 1.800.354.3643
SAVE THESE INSTRUCTIONS
2 | For Help, call |