Chamberlain 5000UK, 4000UK manual Having a PROBLEM?, Unit must be earthed

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HAVING A PROBLEM?

1. Opener doesn't operate from either door control or remote:

Does the opener have electric power? Plug lamp into outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.)

Have you disengaged all door locks? Review installation instruction warnings on page 1.

Is there a build-up of ice or snow under door? The door may be frozen to ground. Remove any obstruction.

The garage door spring may be broken. Have it replaced.

Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes. Try again.

2. Opener operates from remote but not from door control:

Is door control button lit? If not, remove the bell wire from the opener terminals. Short the red and white terminals by touching both terminals at the same time with a piece of wire. If the opener runs, check for a faulty wire connection at the door control, a short under the staples, or a broken wire.

Are wiring connections correct? Review page 3.

3. Door operates from door control but not from remote:

Check the battery test light. Replace battery if necessary.

If you have two or more remotes and only one operates, review receiver programming procedures on page 4.

Is the door control button flashing? The opener receiver must re-learn the remote control code. Follow the instructions on page 4.

4. Remote has short range:

Is battery installed? Check battery test light. If the light is dim, change the battery.

Change the location of the remote control on the car.

A metal garage door, foil-backed insulation or metal siding will reduce the transmission range.

5.Door reverses for no apparent reason and opener light doesn't blink:

Is something obstructing the door? Pull manual release handle. Operate door manually. If it is unbalanced or binding, call for professional garage door service.

Clear any ice or snow from garage floor area where garage door closes.

Review Force Adjustment.

If door reverses in FULLY CLOSED position, decrease travel limits.

Repeat safety reverse test after adjustment is complete.

The need for occasional adjustment of the force and limit settings is normal. Weather conditions in particular can affect door travel.

6.Door reverses for no apparent reason and opener light blinks for 5 seconds after reversing:

Check The Protector System™ (if you have installed this accessory). If the light is blinking, correct alignment.

7. Opener noise is disturbing in living quarters of home:

If operational noise is a problem because of proximity of the opener to the living quarters, Vibration Isolator Kit 41A3263 can be installed. This kit was designed to reduce the "sounding board effect" and is easy to install.

8. The garage door opens and closes by itself:

Make sure remote push button is not stuck "on".

9. Door stops but doesn't close completely:

Review Travel Limits Adjustment.

Repeat safety reverse test after any adjustment of door arm length, close force or down limit.

10. Door opens but won't close:

Check The Protector System™ (if you have installed this accessory). If the light is blinking, correct alignment.

If opener light does not blink and it is a new installation, check the down force.

Repeat the safety reverse test after the adjustment is complete.

11. Opener light does not turn ON:

Replace light bulb (40 Watts maximum, 230V, E27). Replace burned out bulbs with rough service light bulbs.

12. Opener light does not turn OFF:

There may be a defective earth at the ceiling or wall receptacle. The

unit must be earthed.

13. Opener strains or maximum force is needed to activate door:

Door may be unbalanced or springs are broken. Close door and use manual release rope and handle to disconnect trolley. Open and close door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, call for professional garage door service to correct the problem. Do not increase the force to operate the opener.

14. Opener motor hums briefly, then won't work:

Garage door springs are broken. SEE ABOVE.

If problem occurs on first operation of opener, door is locked. Disable door lock. If chain was removed and reinstalled, the motor may be out of phase. Remove chain; cycle motor to down position. Observe drive sprocket. When it turns in clockwise direction and stops in down position, re-install chain.

Repeat safety reverse test after adjustment is complete.

15. Opener won't activate due to power failure:

Pull manual release rope and handle down and back to disconnect trolley. Door can be opened and closed manually. When the power is restored, pull the manual release handle straight down. The next time the opener is activated, the trolley will reconnect.

The Outside Quick Release accessory (if fitted) disconnects the trolley from outside the garage in case of power failure.

16. The chain droops or sags:

It is normal for the chain to droop slightly in the closed door position. Use the manual release rope and handle to disconnect the trolley. If the chain returns to the normal height when the trolley is disengaged and the door reverses on a 50mm obstacle laid flat, no adjustments are needed.

6-GB

114A2062H

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Contents Instructions Garage Door Operator Models Hardware Provided Start by Reading These Important Safety RulesContents Door TypesInstall the Trolley Completed InstallationAssembly Assemble the T-RAIL Install the Cable Pulley BracketPosition the Header Bracket InstallationInstall the Header Bracket Connect Electric PowerConnect Door ARM to Trolley Install the Light and LensAdjustment Limit Adjustment Fasten Door BracketCare of Your Opener Force AdjustmentTest the Safety Reverse System Operation of Your OpenerRepeat safety reverse test after adjustment is complete Having a PROBLEM?Unit must be earthed Specifications Maintenance of Your OpenerAccessories Replacement PartsIllustrations Garage Door Operator Models 114A2063E 10mm, 8mm 5mm, 4mm 114A2063E 114A2063E 114A2063E 114A2063E 13mm 5cm 114A2063E RED 114A2063E 114A2063E 1EML34EML/41EML 41A3475-1 41A4251-3A41A2828 41A4208

5000UK, 4000UK specifications

The Chamberlain 4000UK and 5000UK are advanced garage door openers designed to enhance convenience, security, and efficiency for homeowners. With their impressive range of features and cutting-edge technologies, these models stand out in the market for their performance and reliability.

One of the key features of the Chamberlain 4000UK is its powerful motor, which provides smooth and quiet operation for sectional and up-and-over garage doors. The motor is engineered to deliver exceptional lifting capacity, making it suitable for various door sizes and weights. This ensures that homeowners can enjoy seamless access without the noise commonly associated with traditional garage door openers.

The 5000UK takes the power of the 4000UK to the next level, offering an even higher lifting capacity to accommodate larger and heavier garage doors. This makes it an ideal choice for those with heavyweight doors, giving users peace of mind in terms of performance and durability.

Both models incorporate intelligent technology that allows for remote control access. This includes compatibility with smartphones through the MyQ technology. Homeowners can control their garage door from anywhere, receive real-time notifications about the door's status, and even schedule opening and closing times. This level of connectivity adds a layer of convenience and enhances overall security.

Security is a paramount concern for all homeowners, and Chamberlain has addressed this with their patented PosiLock security system. This feature ensures that the garage door remains securely closed, preventing unauthorized access. The openers also come equipped with rolling code technology, which changes the access code each time the remote is used. This significantly reduces the risk of hacking and unauthorized entry.

Another characteristic that makes the Chamberlain 4000UK and 5000UK models stand out is their safety features. Both openers are designed with the Safe-T-Beam system, which uses invisible light beams to detect obstacles in the door's path. If something obstructs the door while closing, it automatically reverses, preventing accidents and injuries.

Installation is straightforward with both models, thanks to their user-friendly design and comprehensive manuals. Whether homeowners choose to install the units themselves or hire a professional, the process is efficient and hassle-free. Additionally, these openers are energy-efficient, combining performance with eco-friendliness.

In summary, the Chamberlain 4000UK and 5000UK garage door openers are powerful, secure, and intelligent solutions for modern homes. With features like smartphone compatibility, advanced security systems, and safety mechanisms, these models redefine convenience and safety in garage access. Homeowners can rest easy knowing they have a robust and reliable device managing their garage needs.