Troubleshooting

SYMPTOMSOLUTION

If there is no sound from any of the speakers:

•Check that receiver/amplifier is on and a source is playing.

•Check that the powered subwoofer is plugged in and its Master Power Switch ‚ is switched on to the “•” position.

•Check all wires and connections between receiver/amplifier and speakers. Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut, punctured or touching other wires.

•Review proper operation of your receiver/amplifier.

If there is no sound coming • Check the “Balance” control on your receiver/amplifier.

from one speaker: • Check all wires and connections between receiver/amplifier and speakers. Make sure all wires are connected. Make sure none of the speaker wires are frayed, cut or punctured, and that no wires are touching each other.

•In Dolby Digital or DTS mode, make sure that the receiver/processor is configured so that the speaker in question is enabled.

•Turn off all electronics and switch the speaker in question with one of the other speakers that is working correctly. Turn everything back on, and determine whether the problem is in the same place: i.e., the speaker that was working previously now has no sound and the speaker that was not working now sounds fine; or whether it has moved: i.e., the speaker that was not working still has no sound and the speaker that was working is still fine. If the problem is in the same place, the source of the problem is most likely with your receiver or amplifier, and you should consult the owner’s manual for that product for further information. If the problem has followed the speaker, consult your dealer for further assistance or, if that is not possible, visit our Web site at www.harmankardon.com for further information.

If there is no sound from	• Check all wires and connections between receiver/amplifier and speaker. Make sure all wires are connected.
the center speaker:	Make sure none of the speaker wires are frayed, cut, punctured or touching other wires.
	• If your receiver/processor is set in Dolby Pro Logic mode, make sure the center speaker is not in phantom mode.
	• If your receiver/processor is set in Dolby Digital or DTS mode, make sure the receiver/processor is configured so that
	the center speaker is enabled.

If the system plays at low	• Check all wires and connections between receiver/amplifier and speakers. Make sure all wires are connected.
volumes but shuts off as	Make sure none of the speaker wires are frayed, cut, punctured or touching other wires.
volume is increased:	• If more than one pair of main speakers is being used, check the minimum impedance requirements of your receiver/amplifier.

If there is low (or no) bass	• Make sure the SUB § or Line-Level Inputs ¶ of the SUB-TS15 subwoofer and SUB or LFE output of your receiver
output:	or amplifier are properly connected by the RCA-type interconnect cable.
	• If you are using the SUB-TS15’s Speaker-Level Inputs ª, check your speaker cables to make sure they are all
	connected; that none of the wires are frayed, cut, punctured or touching other wires; and that you have maintained the
	correct polarity by connecting positive terminals to positive terminals, and negative terminals to negative terminals.
	• Make sure the subwoofer is plugged into an active electrical outlet and its Master Power Switch ‚ is
	switched on to the “•” position.
	• Check the speaker setup (bass management) settings in your A/V receiver or processor to make certain that the front,
	center and surround speakers are configured for “Small,” and that the subwoofer is set for “Yes” or “On.”

If there is no sound from • Check all wires and connections between receiver/amplifier and speakers. Make sure all wires are connected. Make sure

the surround speakers: none of the speaker wires are frayed, cut, punctured or touching other wires.

•Review proper operation of your receiver/processor and its surround sound features.

•Make sure the movie or TV show you are watching is recorded in a surround sound mode. If it is not, check to see whether your receiver/processor has other surround modes you may use.

•In Dolby Digital or DTS mode, make sure your receiver/processor is configured so that the surround speakers are enabled.

•Review the operation of your DVD player and the jacket of your DVD to make sure that the DVD features the desired Dolby Digital or DTS mode, and that you have properly selected that mode using both the DVD player’s menu

and the DVD disc’s menu.

14 TROUBLESHOOTING

HKTS 15 specifications

The Harman-Kardon HKTS 15 is a compact 5.1-channel home theater speaker system designed to deliver premium audio performance in a sleek package. Impeccably stylish and visually appealing, the HKTS 15 seamlessly blends into various home decor styles while providing an immersive sound experience that elevates movie nights and music listening alike.

One of the standout features of the HKTS 15 is its 5.1 speaker configuration, which includes four satellite speakers, a dedicated center channel speaker, and a powerful subwoofer. The satellite speakers are engineered to produce clear and precise high and mid-range frequencies, making dialogue crisp and music rich. The center channel speaker enhances the overall audio experience with dialogue intelligibility, ensuring that important sound details are never missed during films or TV shows. Meanwhile, the subwoofer, with its robust bass, adds depth to explosions and music beats, creating a fuller soundstage.

Harman-Kardon has equipped the HKTS 15 with advanced technologies to ensure superior sound performance. The use of sophisticated driver materials and sophisticated crossover networks enables the speakers to produce balanced audio across different frequency ranges. The satellite speakers employ a ¾-inch titanium-laminate dome tweeter for enhanced treble clarity, while the 4-inch woofers are designed for solid mid-range reproduction. This combination ensures that every sound is rendered beautifully, from subtle whispers to booming action sequences.

Another notable characteristic of the HKTS 15 is its ability to integrate with various audio receivers. The system is compatible with most home theater receivers, making it easy to set up and connect to existing audio equipment. Its compact design ensures that it can fit comfortably in smaller living spaces, while the included wall-mount brackets provide flexibility in installations.

The HKTS 15 includes an audio cable and speaker wire, making it easy for users to get started with their home theater setup right away. Additionally, the stylish yet durable construction of the speakers and subwoofer ensures long-lasting performance and reliability.

In conclusion, the Harman-Kardon HKTS 15 stands out as a capable and stylish home theater speaker system. With its 5.1-channel configuration, advanced audio technologies, and elegant design, it provides an exceptional listening experience for anyone looking to enhance their audiovisual setup. Whether for movies, music, or gaming, the HKTS 15 delivers on all fronts, making it an excellent choice for home entertainment enthusiasts.