GE GNSF18Z01, GNSF35Z01 Care and cleaning of the water softening system, Electronic Diagnostics

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Safety Instructions

Operating Instructions

Troubleshooting Tips

About the water softener system.

Service: Manually Advance Regeneration Check

This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the Manually Initiated

Electronic Diagnostics.

NOTE: The control display must show a steady time (not flashing).

1 Press the TOUCH or HOLD button and hold in for three seconds. RECHARGE NOW begins to flash as the water softening system enters the fill cycle of regeneration. Remove the brinewell cover and, using a flashlight, observe fill water entering the brine tank.

If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug or brine tubing. See Care and cleaning of the water softener system section.

2 After observing fill, press the TOUCH or HOLD button to move the water softening system into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level over an extended period of time.

NOTE: Be sure a salt bridge is not preventing water from contacting salt. See Care and cleaning of the water softening system section.

If the water softening system does not draw brine, check:

nozzle and/or venturi dirty or defective.

nozzle and venturi not seated properly on gasket.

restricted drain (check drain fitting and hose).

defective nozzle and venturi seal.

other inner valve defect (rotor seal, rotor & disc, wave washer, etc.).

NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw.

3 Again, press the TOUCH or HOLD button to move the water softening system into backwash. Look for a fast flow of water from the drain hose.

A slow flow indicates a plugged top distributor, backwash flow plug, or drain hose.

4 Press the TOUCH or HOLD button to move the water softening system into fast rinse. Again look for a fast drain flow. Allow the water softening system to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.

5 To return the water softening system to service, press the TOUCH or HOLD button.

Care and cleaning of the water softening system.

Checking the Salt Storage Level and Refilling

Customer Service

Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage area by the water softening system valve and control. However, you must keep the tank at least 1/3 to 1/2 full of salt.

When to refill with salt: Check the salt level a few weeks after you install the water softening system and every week after that. Refill when the brine tank is from 1/3 to 1/2 full. Never allow the water softening system to use all the salt before you refill it. Without salt, you will soon have hard water.

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Use clean water softening salts only, at least 99.5% pure. NUGGET, PELLET or coarse SOLAR salts are recommended. Do not use rock, block, granulated or ice cream-making salts. They contain dirt and sediments, or mush and cake, and will create maintenance problems.

CAUTION: Water softening salt with iron-

removing additives: Some salts have an additive to help the water softening system handle iron in the water supply. Although this additive may help to keep the water softening system resin clean, it may also release corrosive fumes that weaken and shorten the life of some water softening system parts. Do not use salt with iron- removing additives.

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Contents Water Softening System Part No C1002P001-2 Pub. No -5799-212-97CGService Telephone Safety InformationCongratulations You are Now Part of the GE Family Safety Precautions Safety Instructions About the water softener system Set Present Time of Day Control Settings RequiredSet Water Hardness Number Feature/Service Automatic Electronic Diagnostics Feature Optional Recharge ControlsFeature Program Memory Set Regeneration Starting TimePower loss Service Timer/Softener, Service Checkout ProcedureTo remove an error code 1 Unplug transformer ERROpen a Nearby Soft Water Faucet Checking the Salt Storage Level and Refilling Care and cleaning of the water softening systemElectronic Diagnostics If the water softening system does not draw brine, checkCleaning Iron Out of the Water Softening System Sanitizing ProcedureTighten the cap or housing Care and cleaning of the water softener systemClean the Nozzle and Venturi Assembly Breaking a Salt BridgeBefore you call for service… Single lever kitchen faucet, if Problem Possible Causes What To Do No soft waterWater. Note Be sure sample WaterPage Page We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration What GE Will Not Cover GE Reverse Osmosis System WarrantyGE Will Replace, At No Charge To You Warrantor General Electric Company. Louisville, KYService Telephone Numbers GE Answer Center

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