GE PNRV18ZCC01 No Water, Low flow from, Faucet, Leaks, Filter light flashes, Yellow, No lights

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Consumper Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Common problems associated with filter or

RO cartridge replacement.

Troubleshooting Tips

Problem

Possible Causes

What To Do

No Water

Water supply valve

• Turn water supply valve on. See diagram on page 5.

 

not turned on.

 

 

 

 

 

Tank shutoff valve

• Turn tank shutoff valve on. See diagram on page 6.

 

not turned on.

 

 

 

 

 

After filter change,

• It takes 3–4 hours for RO system to provide enough

 

tank is empty.

water to fill the tank.

 

 

 

Low flow from

Residual water not

• Turn on faucet and drain tank. Then complete

faucet

drained from tank.

procedure to evacuate residual water from tank.

 

 

See step 3 under Replace the Filters.

 

 

 

Leaks

Leak at top cap.

• Remove RO cap and check black o-ring.

 

 

Pinched—look for crimp on surface. Reassemble o-ring

 

 

on cap first, then assemble cap to tank. Apply small

 

 

amount of clean silicone grease.

 

 

Missing—it probably fell into interior of tank. Remove

 

 

prefilter and reverse osmosis cartridges and check for

 

 

o-ring in housing. Reassemble o-ring to bottom of cap.

 

 

Reassemble prefilter and reverse osmosis cartridges.

 

 

 

 

Leak at fittings.

• Use pliers to tighten fittings until leak stops. Do not

 

 

overtighten.

 

 

 

FILTER light flashes

Batteries not changed.

• Replace batteries. See step 5 under Replace the Filters.

yellow

 

When batteries are replaced the light will flash green and

 

 

the 6 months timer will be reset.

 

 

 

RO light flashes

Prefilter cartridge

• Remove RO cap and look at end of prefilter cartridge.

yellow

assembled upside down.

You should see “THIS SIDE UP” printed on end cap.

 

 

If not, remove prefilter and reverse osmosis cartridges

 

 

and reassemble. See step 1 under Replace the Filters.

 

 

 

 

Incorrect orientation of

• Remove RO cap and look at point where prefilter rubber

 

brine seal between prefilter

end cap seals to reverse osmosis cartridge. There is a lip

 

and reverse osmosis

seal at this point. It should NOT be visible. If you can see

 

cartridges.

it pointing up along side the reverse osmosis cartridge,

 

 

remove prefilter and reverse osmosis cartridges and

 

 

reassemble. See step 1 under Replace the Filters.

 

 

 

No lights

Batteries assembled

• Remove batteries and reassemble according to diagram

 

incorrectly.

on battery case.

 

 

 

 

Batteries are dead.

• Use 4 new AA batteries.

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Contents 215C1002P010 49-500657227996 10-00 JR Model number Serial numberCleaning Operating Instructions ConsumerSpecification guidelines Product height 21″ width 8 ″ depth 10 ″About the reverse osmosis system Care SafetyFaucet and Indicator Lights Tips Consumer SupportTo obtain replacement filters, call GE Appliance Parts at Care and cleaning-Filter replacement proceduresInstructions Safety Instructions Remove the FiltersSanitize the System Replace the FiltersPage Instructions Operating Instructions Care and cleaning-RO cartridge replacementReverse Osmosis Cartridge Replacement Flow Control and ScreenSanitizing the Reverse Osmosis System Care and cleaning of the reverse osmosis systemBattery Replacement Page Before you call for service… Osmosis product water Chlorine taste and/orOdor in the Reverse Other taste and/or odorFaucet No WaterLow flow from LeaksCleaning Troubleshooting Tips Consumer Support GE Reverse Osmosis System WarrantySafety Instructions Operating Consumer Support GE Appliances Website Schedule ServiceParts and Accessories Real Life Design Studio

PNRV18ZBB01, PNRV18ZWW01, PNRV18ZBL01, PNRV18ZWH01, PNRV18ZCC01 specifications

The GE PNRV series, including models PNRV18ZCC01, PNRV18ZWH01, PNRV18ZBL01, PNRV18ZWW01, and PNRV18ZBB01, represents a line of versatile and efficient appliances designed to meet modern refrigeration needs. These models are equipped with advanced features and technologies that enhance user convenience, maximize energy efficiency, and ensure robust food preservation.

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Additionally, the GE PNRV series incorporates a Smart Diagnose feature, simplifying troubleshooting for users. This technology enables the refrigerator to communicate performance information and problem areas directly to service technicians, reducing the time and cost associated with traditional repairs.

Aesthetically, the PNRV models are available in a range of stylish finishes, including stainless steel, black, and white, allowing for seamless integration into various kitchen designs. The sleek exterior, combined with a user-friendly interface, adds a modern touch to any home.

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