Kenmore 625.3835 manual Troubleshooting, Problem, Cause, Correction

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TROUBLESHOOTING

If your water softener does not work properly, make the following easy checks. Often, you will find what is wrong yourself and you won't have to call and wait for service. If you do not find anything wrong while making the checks, and your softener still does not work properly, call your Sears Service Department.

PROBLEM

No soft water

No soft water & dis- play is blank

No soft water & salt level not dropping

No soft water & salt storage tank full of water

Intermittent hard water

Brine tank flooded

Salty tasting water immediately after regeneration

Error code appears (example: "Err3")

CAUSE

No salt in the storage tank.

Transformer unplugged at wall outlet, or power cable disconnected from back of electronic board or transformer malfunction.

Fuse blown, circuit breaker tripped, or cir- cult switched off (see "Power Outage Memory").

Salt storage tank "bridged".

Bypass valve(s) in "bypass" position.

Dirty, plugged or damaged nozzle &ven- turi assembly

Valve drain hose is plugged or restricted.

Incorrect time set.

Incorrect water hardness set.

Hot water being used when softener is regenerating,

Possible increase in water hardness.

Valve drain hose is plugged or restricted.

Dirty, plugged or damaged nozzle &ven- turi assembly,

Backwash and fast rinse cycle times are not long enough.

Valve drain hose is plugged or restricted.

Fault in electronic controller or wiring har- ness connections to position switch, position switch inoperable or motor inoperable,

CORRECTION

Add salt and then use RECHARGE NOW feature.

Check for loss of power and correct. Reprogram electronic control and then use RECHARGE NOW feature.

Replace fuse, reset circuit breaker, or switch circuit on, and then use RECHARGE NOW feature.

Refer to "Breaking a Salt Bridge".

Move bypass valve(s) to "service" position.

Take apart, clean and inspect nozzle & ven- turi (see instruction decal under salt lid).

Hose must not have any kinks, sharp bends or any water flow blockage (See "Valve Drain Requirements").

Check and change time setting.

Refer to "Set Water Hardness Number" to set correctly.

Avoid using hot water while the softener is regenerating, as the water heater will fill with hard water.

Test untreated water for hardness and iron.

Program the water softener accordingly (see "Set Water Hardness Number").

Hose must not have any kinks, sharp bends or any water flow blockage (See "Valve Drain Requirements").

Take apart, clean and inspect nozzle & ven- turi (see "Cleaning the Nozzle & Venturi").

Increase backwash & fast rinse times (see "Back Wash & Fast Rinse Times").

Hose must not have any kinks, sharp bends or any water flow blockage (see "Valve Drain Requirements").

Unplug power cord. Check all wiring con- nections to be sure they are secure. Plug in power cord and wait 6 minutes. If error code returns, call I<enmore Water Line.

Questions? Call the Kenmore Water Line 1-800-426-9345 or visit www.kenmorewater.com

2O

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Contents Sytem tested and certif ed by Nsif Nternational against II,,,,ISIF/ANSStandardWarranty on Kenmore Water Softener Disclaimer of implied warranties limitation of remediesView Model No 090Supply City Water SupplyWell Water Typical Installation Where to Install the Water Softener Check Your Water Pressure Before Installing Single Bypass ValveAssemble Inlet and Outlet Plumbing Install Holding ClipsAlternate Bypass Valve Installation Connect the Valve Drain Hose Connect Salt Tank Overflow HoseLeaktest Single Bypass ValveValve Bypass InletInstall Grounding Clamp Install CoversConnect to Electrical Power Your Plumbing Installation Electrical Work are NOW CompleteProgram the Softener SET Water Hardness Number SET Present Time of DAYSET Recharge Regeneration Start Time RJ rJ AMSanitizethewatersoftener Adding Salt to the Storage TankPotassium Chloride ICI Salt Water Softening Salt with Iron Removing AdditivesExtra Recharge Recharge NOWRecharge Tonight Salt Monitor SystemOptional Settings Backwash & Fast Rinse TimesO0 MIN Maximum Days Between RegenerationsRecharge Time Remaining & Valve Position Indicators Kenmores Ultra Cleansing FeatureTank Light Water Flow Through the SoftenerSaltbridge Always Make These Initial Checks FirstTroubleshooting ProblemCause CorrectionManually Initiated Electronic Diagnostics Resetting to Factory DefaultsWiring Schematic Manual Advance Regeneration CheckPage Rating Decal Location Description Not illustrated\68 7187772 Managemylife

625.3835 specifications

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