Kenmore 625.38426 owner manual Possible Problem, Code Most Likely, Less Likely

The faceplate timer (PWA) computer has a self-diag- nostic function for the electrical system, except for input power and water meter. The computer monitors elec- tronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the face- plate display.

The chart below shows the error codes that could appear, and the possible problems for each code.

Error #;

Service Required See Owner's Manual

Diagnostics

FIG. 62

			POSSIBLE PROBLEM
CODE	MOST LIKELY		_
Err1, Err3, Err4	wiring harness	connections	at switch and faceplate not connected / position switch inoperable / motor inoperable
Err5	faceplate timer	(PWA)

LESS LIKELY

While an error code appears in the display, all faceplate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAG-

NOSTICS (below) to further isolate the problem, and check the water meter.

PROCEDURE FOR REMOVING ERROR CODE

FROM FACEPLATE:

1.• Unplug transformer from outlet.

•Plug in transformer.

•Wait for 8 minutes.

2.• Unplug transformer from outlet.

•Correct problem.

•Plug in transformer.

•Wait for 8 minutes.

The error code will return if the problem was not corrected.

MANUAL INITIATED ELECTRONICS DIAGNOSTICS:

1.To enter diagnostics, press the SELECT button once to go to the Main Menu. Move the black bar to Service Mode and press Select. Move black bar to Diagnostics and press Select.

You will see the display, showing valve cycle position, position switch status (open or closed), and turbine operation.

TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays 3 zeros. When water is flowing, a 000 to 140 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count. If you don'tget a reading in the dis- play, with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding.

		valve		position indicator
l0 :	39 : 5_4				l0	: 39	: 56	AM
Pos:	SERVICE	0 : 00			Pos:	SERVICE			0 : 00
Req	Pos: SERVI(E				Req Pos: SERVICE
Motor:Trbn: 00Off_0		Gals:_	¢0_.	_,_	Motor:Trbn:		126Off		Gals:_9 -(.0_
I Days:	1_	Rchgs:()_			I Days:		1 _		Rchgs:0
				_position	switch
				indicator	(open)
	turbine	count		(no					turbine	count
	water flowing)								(water	flowing)

FIG. 63

Questions? Call The Kenmore Water Line 1-800-426-9345

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