Troubleshooting
The water Filtration device may operate abnormally due to minor causes not because of the product malfunction but because of the fact that the user is not familiar with the product use. In such a case, problems can be solved easily even without the help from the Service Center by checking the following items. If you can’t solve the problem after checking the following items, please call the Service Center.
Symptom | Check | Measures to take | |
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| • Did you clean the storage tank? | Clean the storage tank. | |
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The water tastes | • You didn’t use the water filtration device | Get rid of the saved water and clean the | |
weird. | for a long time. | storage tank. | |
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| • Isn’t it about time to change the filter? | Request the filter replacement. | |
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| • Is the water supply cut or isn’t the water | Open the main water supply valve. | |
| supply valve closed? | ||
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The water doesn’t |
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• The water extraction faucet is out of |
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come. | In this case, please contact a service center. | ||
order. | |||
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| • Did you miss the filter replacement times? | Request the filter replacement. | |
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| • Isn’t it about time to change the filter? | Request the filter replacement. | |
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The water is | • Didn’t you close the main water supply | Open the main water supply valve. | |
valve? | |||
flowing slower. |
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• Didn’t the temperature of the main water | If the water temperature is lowered, the | ||
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| drop suddenly? | water amount is decreased. | |
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A leakage was | • Doesn’t the water inside of the storage | Check by opening the upper cover and | |
tank cover or the water filtration device | request the service after closing the main | ||
occurred. | |||
flow out? | water valve. | ||
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ING BLESHOOTOthers L ILF TER REP ACEMENT METHOD / TROU
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