Before You Call
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE | SOLUTION | |||
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Air conditioner will not operate. | Wall plug disconnected. Push plug firmly into wall outlet. | |||
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| Plug Current Device Tripped. Press the RESET button. | |
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| House fuse blown or circuit breaker tripped. Replace fuse with time delay type or reset circuit breaker. | |
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| Control is OFF. Turn Control ON and set to desired setting. | |
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Air from unit does not feel cold | Room temperature below 60°F (16°C). Cooling may not occur until room temperature rises above | |||
enough. | 60°F (16°C). | |||
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| Temperature sensing element touching cold coil, located behind air filter. Straighten away from coil. | |
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| Reset to a lower temperature. | |
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| Compressor | |
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| restart when set in the COOL mode. | |
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Air conditioner cooling, but room | Outdoor temperature below 60 O F (16 OC). To defrost the coil, set FAN ONLY mode. | |||
is too warm - ice forming |
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Air filter may be dirty. Clean filter. Refer to Care and Cleaning section. To defrost, set to FAN ONLY | ||||
on cooling coil behind decorative | ||||
mode. | ||||
front | ||||
Temperature is set too low for | ||||
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| set temperature to a higher setting. | |
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Air conditioner cooling, but room | Dirty air filter - air restricted. Clean air filter. Refer to Care and Cleaning section. | |||
is too warm - NO ice forming on |
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Temperature is set too high. Set temperature to a lower setting. | ||||
cooling coil behind decorative | ||||
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Air directional louvers positioned improperly. Position louvers for better air distribution. | ||||
front. | ||||
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| Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution. Clear blockage in | |
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| front of unit. | |
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| Doors, windows, registers, etc. open - cool air escapes. Close doors, windows, registers, etc. | |
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| Unit recently turned on in hot room. Allow additional time to remove “stored heat” from walls, ceiling, | |
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| floor and furniture. | |
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Air conditioner turns on and off | Dirty air filter - air restricted. Clean air filter. | |||
rapidly. |
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| Outside temperature extremely hot. Set FAN speed to a faster setting to bring air through cooling coils | |||
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| more frequently. | |
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Noise when unit is cooling. | Air movement sound. This is normal. If too loud, set to lower FAN setting. | |||
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| Window vibration - poor installation. Refer to installation instructions or check with installer. | |
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Water dripping INSIDE when | Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to | |||
unit is cooling. | installation instructions or check with installer. | |||
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Water dripping OUTSIDE when | Unit removing large quantity of moisture from humid room. This is normal during excessively humid | |||
unit is cooling. | ||||
days. | ||||
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Remote Sensing Deactivating | Remote control not located within range. Place remote control within 20 feet & 120° radius of the | |||
Prematurely (some models). | front of the unit. | |||
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| Remote control signal obstructed. Remove obstruction. | |
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Room too cold. | Set temperature too low. lncrease set temperature. | |||
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| Remote Sensing activated (on some models) and remote control located in Hot Spot - Relocate remote | |
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| control or deactivate remote sensing. |
If These Solutions Fail, Call
12 | 2009 Electrolux Home Products, Inc. | All rights reserved. |
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