Before You Call (continued)
PROBLEM |
| CAUSE |
| CORRECTION |
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WATER DISPENSER |
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Dispenser will not | • | Household water line valve is | • Open household water line valve. See PROBLEM | |
dispense water. |
| not open. |
| section ICE MAKER IS NOT MAKING ANY ICE. |
| • Freezer door is not closed. | • Ensure that freezer door is closed. | ||
| • Ice & water filter cartridge is | • | Replace filter cartridge. | |
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| clogged. |
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| • | Front filter not fully installed, if | • Push filter in until you hear a “click”. Filter should be | |
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| flush with cabinet. |
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Water has an odd taste | • | Water has been in the tank for | • Draw and discard 10 – 12 glasses of water to freshen | |
and/or odor. |
| a period of time. |
| the supply and completely rinse out the tank. |
| • Unit not properly connected to | • Connect unit to cold water line that supplies water to | ||
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| cold water line. |
| the kitchen faucet. |
| • Tubing used in the household | • For best results, use copper tubing for water | ||
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| water supply and installation |
| connections. |
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| may affect water taste and |
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| odor. |
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| • Water has a high mineral | • Contact water treatment plant for help. | ||
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| content. |
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Water pressure is | • | • Have someone turn up the | ||
extremely low. |
| are too low (well systems |
| on the water pump system (well systems only). |
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| only). |
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| • Reverse osmosis system is in | • It is normal for a reverse osmosis system to be below | ||
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| regenerative phase. |
| 1.4 bar during the regenerative phase. |
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ODORS IN REFRIGERATOR |
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Interior is dirty. | • | Interior needs to be cleaned. | • See Care & Cleaning Chart in Care and Cleaning | |
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| • Food with strong odors is in | • | Cover food tightly. | |
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| refrigerator. |
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OPENING/CLOSING OF DOORS/DRAWERS |
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Door(s) will not close. | • | Door was closed too hard, | • Close both doors gently. | |
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| causing other door to open |
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| slightly. |
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| • Refrigerator is not level. It | • Ensure floor is level and solid, and can adequately | ||
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| rocks on the floor when moved |
| support the refrigerator. Contact a carpenter to correct |
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| slightly. |
| a sagging or sloping floor. |
| • Refrigerator is touching a wall | • Ensure floor is level and solid, and can adequately | ||
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| or cabinet. |
| support the refrigerator. Contact a carpenter to correct |
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| a sagging or sloping floor. |
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Drawers are difficult to | • | Food is touching shelf on top | • Keep less food in drawer. | |
move. |
| of drawer. |
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| • Track that drawers slide on is | • Clean drawer, rollers, and track. See Care & Cleaning | ||
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| dirty. |
| Chart in Care and Cleaning section. |
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LIGHT BULB IS NOT ON |
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Light bulb is not on. | • | Light bulb is burned out. | • See Replacing Light Bulbs in Care and Cleaning | |
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| section. |
| • | Light switch is stuck. | • Release light switch located inside freezer | |
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| compartment. |
| • No electric current is reaching | • See PROBLEM section RUNNING OF | ||
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| refrigerator. |
| REFRIGERATOR. |
| • | Control system has disabled | • Reinstall magnet behind dairy compartment in fresh | |
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| lights because magnet switch |
| food door. |
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| trigger has been removed. | • Close and reopen door(s) to enable lights. | |
| • Control system has disabled | |||
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| lights because one or both |
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| doors were left open too long. |
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