Troubleshooting, Before You Call for Service

16Troubleshooting

Before You Call for Service

If the unit appears to be malfunctioning, read through this manual first. If the problem persists, check the Troubleshooting Guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. Consulting or contracting a qualified service technician may be necessary.

If Service is Required

Contact the dealer where you purchased the unit if service is required. State the model and serial number and explain the problem. The model and serial number plate is located on the ceiling of your unit.

If you do not know the name of the selling dealer or a local service company, you can check online at www.electroluxappliances.com or call 1-877-435-3287.

WARNING

ELECTROCUTION HAZARD

NEVER attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected.

Problem		Possible Cause		Remedy

Unit not cold enough.	•	Control set too warm.	•	Adjust temperature colder. Allow
				24 hours for temperature to
Adjust temperatures (see “Adjusting				stabilize.
the Temperature” in the “Start-Up	•	Light staying on.	•	Turn off manual light control. See
and Temperature Control” section).				“Operation” section.
	•	Airflow to front grille blocked.	•	Airflow must not be obstructed
				to front grille. See “Installation”
				section.
	•	Door gasket not sealing properly.	•	Adjust door gasket.

Unit too cold.	•	Control set too cold.	•	Adjust temperature warmer.
				Allow 24 hours for temperature to
Contents of unit too cold/frozen.				stabilize.
Adjust temperatures (see “Adjusting
the Temperature” in the “Start-Up
and Temperature Control” section).

No interior light.	•	Failed LED assembly.	•	Contact a qualified Electrolux
				Service Technician.

Light will not go out when door is	•	Manual light control is ON.	•	Turn off manual light control. See
closed.				“Operation” section.
	•	Door switch not making contact.	•	Check for proper door alignment.

Alarm(s) will not shut off.	•	Door is ajar.	•	Press “Mute Sounds” key to
				acknowledge alarm.
	•	Power has failed.	•	Ensure door is closed firmly.
	•	Internal temperature is too high.	•	Allow 24 hours for temperature
		(Beverage Center only)		to stabilize.

Power is not restored after power	•	Circuit breaker has tripped.	•	Verify electrical supply. See
failure.				“Installation” section.

Door does not close properly after	•	Door hinges are misaligned.	•	Loosen hinges and re-align door.
reversing it.				Retighten hinges.
	•	Door gasket is not sealing	• Turn gasket 180°. See “Door
		properly.		Reversal” section.

EI24BC65G specifications

The Electrolux EI24BC65G is a versatile and efficient built-in dishwasher that promises to make your kitchen chores easier and more streamlined. With an elegant design and advanced technologies, this appliance stands out in both functionality and aesthetics.

One of the main features of the EI24BC65G is its capacity. With the ability to accommodate up to 24 place settings, it is ideal for families and those who enjoy entertaining guests. It includes a flexible loading system, which consists of adjustable racks and a third rack specifically designed for utensils and small items. This flexibility allows users to customize the internal layout based on the load, ensuring that every dish, pot, and pan is cleaned thoroughly.

The dishwasher is equipped with various wash cycle options, including an Eco cycle for energy and water conservation, a heavy wash for tough, stuck-on dirt, and a quick wash for those times when you need clean dishes in a hurry. The inclusion of a sanitize option ensures that your dishes come out not only clean but also free from bacteria, providing peace of mind for families with young children or health concerns.

Energy efficiency is another hallmark of the Electrolux EI24BC65G. With an Energy Star rating, it operates using less water and electricity compared to conventional models, making it an eco-friendly choice. This focus on sustainability extends to its design, using durable materials that ensure long-lasting performance and reduced environmental impact.

Noise level is a critical consideration for many households, and the EI24BC65G operates at a whisper-quiet 44 dB, allowing you to run your dishwasher at any time of day without disturbing the household. Additionally, the dishwasher features a sleek exterior with a stainless steel finish that not only looks sophisticated but also resists fingerprints and smudges.

For added convenience, this model includes a delay start feature, allowing you to schedule washes for times when energy rates are lower or when it’s most convenient for you. The control panel is intuitive, with easy-to-read indicators and options that make operation straightforward, even for those who may not be technologically savvy.

In summary, the Electrolux EI24BC65G is a remarkable built-in dishwasher that combines innovative features, energy efficiency, and remarkable convenience, making it a top choice for any modern kitchen. Whether you need to tackle everyday messes or heavy-duty cleaning challenges, this dishwasher offers the perfect solution, transforming the way you think about dishwashing.

16Troubleshooting

Before You Call for Service

If Service is Required

ELECTROCUTION HAZARD

Problem

Possible Cause

Remedy

and Temperature Control” section).

the Temperature” in the “Start-Up

and Temperature Control” section).

“Installation” section.

EI24BC65G specifications