Electrolux ESL 4115 manual Service and Spare Parts, Customer Care Department

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Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Service Force Centre by telephoning:

08705 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you read the details under the heading "Something not working".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

For Customer Service in The Republic of Ireland please contact us at the address below:

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: + 353 (0)1 4090751

Email: service.eid@electrolux.ie

Customer Care

Department

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at:

www.electrolux.co.uk

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 950950 (*)

*calls to this number may be recorded for training purposes

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Contents S h w a s h e r Contents Safety instructions InstallationChild safety DisposalDescription of the appliance Deactivation/activation of the audible signals Audible signalsControl panel Setting manually Prior to using for the first timeWater softener Adjusting the dose Filling with dishwasher saltRinse aid Filling with rinse aidDaily use Loading cutlery and dishesLower basket Cutlery basketAdjusting the height of the upper basket Upper basketUse of detergent To move to the higher position proceed as followsDifferent kinds of detergent Detergent tabletsConcentrated detergent Combi detergentsWashing programmes To interrupt or cancel a washing programme in progress Cancel a washing programme in progressStarting a washing programme Unloading the dishwasherMaintenance and cleaning Cleaning the filtersFrost precautions Prolonged periods of non-operationFault code appears There are problems when operating the dishwasherFault code / malfunction Possible cause Solutions Malfunction Possible cause SolutionsDishes are not clean Wash results are not satisfactoryDishes are wet and dull Water drops have dried onto glasses and dishesService and Spare Parts Customer Care DepartmentGuarantee Conditions Standard Guarantee ConditionsEuropean Guarantee ExclusionsInstallation instructions Building-inLevelling Fixing to the adjacent unitsWater outlet hose connection Electrical connectionGreen and Yellow Earth Blue- Neutral Brown- Live Proceed as followsHints for test centres Cup racks position aPage Page Page Electrolux plc