Electrolux EHE 688W, EHE 688 B Something Not Working?, Service and Spare Parts, Customer Care

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Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Electrolux Service Force Centre.

SYMPTOM

SOLUTION

ν The plate does not heat up

υ Check that the unit is plugged in and the electrical

 

supply is switched on

 

υ Check that the RCCB has not tripped (if fitted)

 

υ Check the mains fuse has not blown

 

υ Check the correct control knob has been turned.

 

 

ν The plate is not giving satisfactory results

υ Check the plate is clean and dry

υ Check the cooking pan is the correct size for the plate.

 

 

υ Check the cooking pan has a flat bottom

 

υ Check the setting is correct for the type of cooking.

 

 

If after all these checks, your hob still does not operate correctly, contact your local Electrolux Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

08705-929929

Your call will be routed to the Service Centre covering your post code area. The addresses of Electrolux Service Force Centres are detailed on the following pages.

When you contact the Service Centre, they will need the following information:

1.Your name, address and post code.

2.Your telephone number

3.Clear and concise details of the fault

4.The model and the serial number (see rating label on the back of this instruction booklet)

5.Date of purchase

Customer Care

For general enquiries concerning your Electrolux appliance and for further information on Electrolux products, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire - SL1 1DZ

Tel : 08705 950950 (*)

* calls to this number may be recorded for training purposes.

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Contents Instruction Booklet Important Safety Information Contents Description of the HobElectric Hotplates OperationHints and Tips Electric Hotplates Control LightMaintenance and Cleaning Hob TopHotplates Something Not Working? Service and Spare PartsSymptom Solution Customer CareEuropean Guarantee Guarantee ConditionsElectrolux Guarantee Conditions ExclusionsNorthern Ireland Channel IslandsScotland WalesSouth East MidlandsLondon & East Anglia South WestEngineers technical data Instructions for the InstallerImportant safety requirements Heating elements RatingsInstallation BuildingBuilding over a kitchen unit with door Fitting the Hob into the worktopThis HOB Must be Earthed Supply Cable SpecificationsElectrical connections PVC/PVCWiring diagram Page Customer Care

EHE 688W, EHE 688 B specifications

The Electrolux EHE 688 B and EHE 688 W are top-of-the-line electric hobs designed for modern kitchens, offering both functionality and style. These models cater to cooking enthusiasts who demand precision and flexibility in their culinary endeavors.

One of the standout features of the EHE 688 series is its touch control panel, which adds a sleek, contemporary look and allows for easy operation. Users can effortlessly adjust cooking temperatures and settings with just a fingertip, enhancing the cooking experience. The hob's precise heat control enables exact temperature settings, ensuring that every meal is cooked to perfection.

Both models feature four induction cooking zones, providing rapid heating and efficient energy consumption. Induction technology works by generating heat directly in the cookware rather than on the cooking surface, resulting in faster cooking times and reduced energy use. This also means the hob remains cooler to the touch, enhancing safety in the kitchen.

The EHE 688 series includes a variety of cooking functions designed to simplify food preparation. These functions include a booster setting that allows for quick boiling and a keep warm setting, ensuring that dishes maintain their temperature until served. Additionally, the hob's flexible cooking zones allow for the use of larger pots and pans, accommodating various meal types and sizes.

Safety is paramount in these models, featuring built-in functions such as the residual heat indicator that warns users when the surface is still hot, and an automatic shut-off feature that activates when a heating zone is left on unattended. The child lock function adds an extra layer of safety, preventing accidental activation by little hands.

The Electrolux EHE 688 B comes in a sophisticated black finish, while the EHE 688 W is offered in an elegant white, allowing homeowners to choose a style that best fits their kitchen décor. Both models are designed with easy cleaning in mind, as the smooth glass surface can be wiped down quickly after use.

In conclusion, the Electrolux EHE 688 B and EHE 688 W hobs combine advanced technology with user-friendly features. Their induction heating, precise controls, and safety measures make them an excellent choice for anyone looking to elevate their cooking experience while enjoying the benefits of modern kitchen technology.
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