Something not working, Electrolux, Tel 08705

Something not working

If your hob is not functioning correctly please carry out the following checks before calling out an engineer.

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

.	Symptom	.	Possible Solution
	The cooking zones do not fun ctionn		Check the mains fuse has not failed
	The cooking zones do not fun ctionn		Check the mains fuse has not failed
		.	Check a power level has been selected
.	After switching off a cooking zone the hob	. The cooking zone may have on ly been
.	After switching off a cooking zone the hob	. The cooking zone may have on ly been
	hot indicator is not illuminated		switched on for a short while, and is therefore
			below 60 oC
.	A buzzing is heard when a cookin g zone is	. This is not a fault, the buzzing wi ll reduce
.	A buzzing is heard when a cookin g zone is	. This is not a fault, the buzzing wi ll reduce
	switched on		as the zone heats up
.	Discolourations appear in the cookin g zone	. This is probably a result of b urned on
.	Discolourations appear in the cookin g zone	. This is probably a result of b urned on
			remnants that have not been removed
			regularly. They will not affect the function of
			the hob.

If after carrying out the abovce checks there is still a fault, contact your local Electrolux Service Force Centre.

Service and Spare Parts

If you require an engineer or you wish to purchase spare parts contact your local Electrolux Service Force Centre by telephoning:

08705 929929

Your call will be routed to the Service Centre covering your post code area. The addresses are listed on the pages headed Electrolux Service Forces Centres.

When you contact the Service Centre you will need to give the following details:

1Your name, address and post code.

2Your telephone number.

3Clear and concise details of the fault.

4The model and serial numer of the appliance (Found on the rating plate).

5The purchase date.

In guarantee customer should ensure that the checks listed in „Something not working“ have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Customer Care

For general enquiries or for further information on Elec- trolux products, please contact our Customer Care Department.

Electrolux

55--77 High Street

Slough

Berkshire

SL1 1DZL

Tel: 08705 950950*

*Calls to this number may be recorded for training pur- poses.