What to do if ...
Correcting Malfunctions
A malfunction may be caused by only a minor fault that you can rectify yourself using the following instructions. Do not perform any other work on the appliance if the following information does not provide assistance in your specific case.
Warning! Repairs to refrigerators/freezers may only be performed by qualified service engineers. Improper repairs can give rise to significant hazards for the user. If your appliance needs repairing, please contact your specialist dealer or our Customer Service.
Malfunction |
| Possible Cause |
| Remedy |
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Appliance does not work.
Appliance cools too much.
The food is too warm.
Interior lighting does not work.
Heavy build up of frost, possi- bly also on the door seal.
Appliance is not switched on
Mains plug is not plugged in or is loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is set too cold.
Temperature is not properly adjusted.
Door was open for an exten- ded period.
A large quantity of warm food was placed in the appliance within the last 24 hours.
The appliance is near a heat source.
Light bulb is defective.
Door seal is not air tight (pos- sibly after changing over the hinges).
Switch on the appliance.
Insert mains plug.
Check fuse, replace if neces- sary.
Mains malfunctions are to be corrected by an electrician. Turn the temperature regula- tor to a warmer setting tem- porarily.
Please look in the "Initial Start Up" section.
Open the door only as long as necessary.
Turn the temperature regula- tor to a colder setting tempo- rarily.
Please look in the "Installation location" section.
Please look in the "Changing the Light Bulb" section. Carefully warm the leaking sections of the door seal with a hair dryer (not hotter than approx. 50 °C). At the same time shape the warmed door seal by hand such that it sits correctly.
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