Service & Spare Parts, Customer Care Department

Service & Spare Parts

If your appliance requires servicing or you wish to purchase spare parts please contact your local Electrolux Service Force Centre by telephoning:

08705 929929

Your telephone call will be automatically routed to the Service Force Centre which covers your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit

the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading „Something Not Working?” and have the model number, serial number and purchase date to hand.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls. In-guarantee should ensure that the checks under the heading „Something Not Working?” have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

ONYX have an agreement with Electrolux who will undertake all servicing requirements for your appliance.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

Customer Care Department

For general enquiries regarding your Onyx appliance or for further information on Electrolux products please contact our Customer Care Department by letter or telephone as follows.

Customer Care Department

Electrolux

55-77 High Street Slough Berkshire

SL1 1DZ

Tel: 08705 950950 *

* calls to this number may be recorded for training purposes.