Breville Coffee Maker Troubleshooting: Solutions for Dual Boiler Problems
Page 17

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

The machine is ‘On’ but

 

 

Turn machine Off. Wait

ceases to operate

 

 

for 60 minutes and turn

 

 

 

machine back On.

 

 

 

If problem persists, call

 

 

 

Breville Customer Service

 

 

 

AUS - 1300 139 798 and

 

 

 

NZ - 0800 273 845.

 

 

 

 

Steam pouring out of

 

 

Turn machine Off. Wait

group head

 

 

for 60 minutes and turn

 

 

 

machine back On.

 

 

 

If problem persists, call

 

 

 

Breville Customer Service

 

 

 

AUS - 1300 139 798 and

 

 

 

NZ - 0800 273 845.

 

 

 

 

Espresso only drips from

•

Coffee is ground

Use slightly coarser grind.

the portafilter spouts,

 

too finely.

 

restricted flow

 

 

 

• Too much coffee in the

Lower dose of coffee.

 

 

 

filter basket.

 

 

 

 

 

 

•

Coffee tamped too

Tamp between 15-20kgs

 

 

firmly.

of pressure.

 

 

 

 

• The Dual Wall filter

Use the fine pin on the

 

 

basket may be blocked.

cleaning tool to clear the

 

 

 

outlet hole on the under

 

 

 

side of the filter basket.

 

 

 

 

Espresso runs out

•

The coffee is ground

Use slightly finer grind.

too quickly

 

too coarse.

 

 

 

 

 

• Not enough coffee in

Increase dose of coffee.

 

 

the filter basket.

 

 

 

 

 

 

•

Coffee not tamped

Tamp between 15-20kgs

 

 

firmly enough.

of pressure.

 

 

 

 

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

Coffee not hot enough

•

Cups not preheated.

Rinse cups under hot water

 

 

 

outlet and place on cup

 

 

 

warming tray.

 

 

 

 

• Milk not hot enough

Heat milk until base of

 

 

(if making a cappuccino

the jug becomes hot

 

 

or latte etc).

to touch.

 

 

 

 

No crema

•

Coffee beans are stale.

Buy freshly roasted coffee

 

 

 

with a “roasted on” date.

 

 

 

 

 

•

Using Single Wall

Ensure you use Dual Wall

 

 

Filter Baskets with

Filter Baskets with

 

 

pre-ground coffee.

pre-ground coffee.

 

 

 

 

Espresso runs out

•

Portafilter not inserted in

Ensure portafilter is

around the edge of the

 

the group head correctly

inserted and rotated until

filter holder

 

 

resistance is felt.

 

 

 

 

 

•

There are coffee

Clean excess coffee from

 

 

grounds around the

the rim of the filter basket

 

 

filter basket rim.

to ensure a proper seal in

 

 

 

group head.

 

 

 

 

• Too much coffee in the

Ensure upper edge of the

 

 

filter baske.t

metal cap on the tamper

 

 

 

is level with the rim of the

 

 

 

filter basket after tamping.

 

 

 

 

Unable to set auto

•

Clock not set.

Set clock.

start time

 

 

 

 

 

 

 

32

 

33

 

 

 

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Page 16 Page 18
Contents Dual Boiler On the purchase of your new Breville Dual Boiler CongratulationsImportant safeguards Know Additional featuresTriple Heat System Precision controlNot Shown AccessoriesLCD Interface Display ModesBefore First USE OperatingConditioning the Water Filter First USEStart UP Power Save ModeGeneral Operation Shot TempExtraction temperature Shot VolumeSteam LCD Programming FunctionsAuto Start Clean CycleSet Clock Auto Start ON/OFFAdvanceD programming Resetting Default SettingsAdvanced Functions Alerts PRE-HEATING Coffee Making Tips PreparationSelecting Filter Basket GrindHints & Tips Extracting EspressoPurging the Group Head Texturing MilkCleaning Cycle for Care & CleaningInstalling Water Filters Cleaning the Steam WandCleaning the Shower Screen Cleaning the Filter Baskets and PortafilterCleaning the Drip & Storage Tray Cleaning the Outer Housing & CUP Warming TrayTroubleshooting Ceases to operate Machine is ‘On’ butSteam pouring out Espresso only drips fromCappuccino Coffees to TRYEspresso Ristretto

BES900 specifications

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One of the standout features of the Breville BES900 is its precise temperature control. It employs advanced PID (Proportional Integral Derivative) technology, which maintains the ideal brewing temperature, enhancing flavor extraction and ensuring consistent results. This temperature stability is crucial for achieving the perfect shot of espresso, as the flavor can be drastically altered by minute changes in temperature.

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In summary, the Breville BES900 Dual Boiler Espresso Machine combines advanced technology with user-friendly features to deliver an exceptional coffee experience. Its dual boiler system, precise temperature control, powerful steam wand, and durable construction make it a standout choice for coffee lovers seeking to elevate their home brewing experience. Whether you are a novice or an experienced barista, the BES900 is designed to help you unlock the full potential of your coffee beans and craft barista-quality espresso drinks at home.
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