Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Is the cooktop wired properly? See the Installation Instructions for more information.

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the cooktop control set correctly? Touch the display area on the control panel to select a cooking surface before selecting a function.

■Is the “Control Lock” Cooktop Lockout set? See “Control Lock” section.

■Has the cooktop turned off by itself? The power off key was unintentionally touched. Press power key again. Reset the cooktop.

Excessive heat around cookware on cooktop

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

■Is the display flashing “Er” and numbers? If an “Er” and a series of numbers appear in the display panel, turn power off at the circuit breaker. Turn on again, if problem continues call customer service. See “Assistance or Service” section.

■Is the display flashing “F” and numbers? If “F” and a number are alternately flashing on the display, refer to the following table for possible solutions.

Error	Error	Solution
Code

Cooktop	An object, liquids	Thoroughly wipe or remove
has	or soils are	any object on touch keys.
turned off	putting pressure
and is	on the control
beeping	panel.
every 10
seconds.

F42, F43	The power	Turn off the cooktop. Wait
	voltage is too low	5 seconds, then turn it back
	or too high.	on. If this continues, contact a
		qualified electrician.

C81, C82,	The surface	The surface cooking area
C83	cooking area has	automatic shutoff was
	overheated.	activated. Wait 5 minutes, for
		it to cool down, then turn it
		back on.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the cooktop control set to the proper heat level? See “Cooktop Controls” section.

■Is the cooktop level? Level the cooktop. See the Installation Instructions.

Display shows messages

■Is the display flashing when you place a saucepan on an induction surface cooking area? Check that the saucepan is electromagnetic. Check that the diameter of the saucepan is large enough. Center the saucepan on the surface cooking area. Allow the saucepan to cool down in the event that it has become hot when used. Switch the surface cooking area off, then on again. If the display still does not light up, turn power off at the circuit breaker. Wait 20 seconds and turn power back on.

■Is the Performance boost function display flashing and switching off? The Performance boost function operates the surface cooking area with the most power. During long cooking times, it is possible that the function will switch the surface cooking area off to keep the cooktop from overheating. You can continue to use the cooktop if the display is not flashing.

F12, F21,	Call customer service. See the
F25, F36,	“Assistance or Service”
F37, F40,	section.

F47, F56,

F58, 560,

F61, F62,

F63, F64

Operational cooktop sounds

■Is there a low humming? This occurs when cooking at high power. The cause of this is the amount of energy which is transmitted from the appliance to the cookware. This sound will quiet or go away when the power is turned down.

■Is there a crackling? This sound occurs when cookware is used which consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked.

■Is there a fan noise? The electronics require a controlled temperature in order to function reliably. The cooktop is fitted with a fan which runs at various speeds according to the temperature detected. The fan may also continue to run even after the cooktop has been switched off, if the temperature it detects is too high.

KICU500X specifications

The KitchenAid KICU500X is a premier induction cooktop that redefines the cooking experience with its advanced features and sleek design. Designed for both professional chefs and home cooking enthusiasts, this cooktop combines power, precision, and convenience, making it a standout choice for modern kitchens.

One of the main features of the KICU500X is its exceptional induction technology. This innovative system heats cookware directly through electromagnetic energy, allowing for rapid temperature changes and precise heat control. Users can enjoy the benefits of faster cooking times, as induction heating is known to be more efficient than traditional gas or electric methods.

The cooktop features five cooking zones, each equipped with various power levels, ensuring that you can cater to all cooking needs, from simmering sauces to boiling water. The bridge element is particularly noteworthy; it allows two cooking zones to be combined, perfect for larger pots or griddles. This flexibility enhances the cook's ability to prepare multiple dishes simultaneously while maintaining ideal cooking conditions.

In addition to its cooking capabilities, the KitchenAid KICU500X is equipped with advanced safety features. A hot surface indicator alerts users when cooking zones are still hot, preventing accidental burns. The cooktop also includes a deactivation setting that allows you to automatically turn off the unit after a designated period, adding an extra layer of safety for busy kitchens.

The KICU500X boasts a sleek and modern design, featuring a black ceramic glass surface that not only complements a wide range of kitchen decors but is also easy to clean. The touch-activated controls provide an intuitive user interface, allowing for easy adjustments and programming of heating elements with just a tap.

Furthermore, the cooktop's design incorporates a seamless surface edge that enhances its aesthetic appeal and makes it easy to wipe down after cooking. In terms of installation, the KitchenAid KICU500X is compatible with standard countertops, providing additional flexibility in kitchen design.

In summary, the KitchenAid KICU500X induction cooktop is a powerful and efficient cooking appliance, characterized by its superior induction technology, versatile cooking zones, enhanced safety features, and stylish design. It is an excellent investment for those who value performance and elegance in their culinary adventures.