Philips HD8964 user manual Machine actions Causes Solutions

Page 82

80 ENGLISH

Machine actions

Causes

Solutions

Milk does not froth.

The milk dispensing spout has not

Check that the milk dispensing spout has

 

been pulled out

been pulled out correctly up to the “

 

 

 

 

” icon

 

 

 

 

 

 

The carafe has not been correctly

Make sure the wand is correctly inserted.

 

reassembled or with all its compo-

All its components have to be correctly

 

nents.

reassembled, as described in the “Weekly

 

 

cleaning of the Milk Carafe” section.

 

 

 

 

 

The machine takes a long

The machine circuit is clogged by

Descale the machine.

time to warm up or the

limescale.

 

 

 

amount of water dispensed

 

 

 

 

from the wand is too little.

 

 

 

 

 

 

 

 

 

The brew group cannot be

The brew group is out of place.

Turn the machine on. Close the service

removed.

 

door. The brew group automatically

 

 

returns to the initial position.

 

 

 

 

 

 

The coffee grounds drawer is

Remove the coffee grounds drawer

 

inserted.

before removing the brew group.

 

 

 

 

 

There is too much ground

The coffee used may not be suitable

It may be necessary to change the type of

coffee under or over the

for automatic machines.

coffee or the coffee grinder settings (see

brew group.

 

“Adjusting the Ceramic Coffee Grinder”

 

 

chapter).

 

 

 

 

 

 

The machine is adjusting the coffee

The machine automatically adjusts itself

 

grinder for a new kind of coffee

after brewing several cups of coffee to

 

beans or pre-ground coffee.

optimise the extraction in relation to the

 

 

compactness of the ground coffee.

 

 

It may be necessary to brew 2 or 3

 

 

products for the coffee grinder to adjust

 

 

completely.

 

 

This is not a malfunction of the machine.

 

 

 

 

 

The machine produces too Adjust the coffee grinder. humid or too dry coffee

grounds.

Adjusting the ceramic coffee grinder af- fects the quality of residues.

If the residues are too humid, set a coarser grind.

If the residues are too dry, set a finer grind.

Refer to the “Adjusting the Ceramic Coffee Grinder” chapter.

The machine grinds the coffee beans but no coffee is brewed (see note).

There is no water.

Fill the water tank and prime the circuit

 

(see the "Manual Rinse Cycle" chapter).

 

 

The brew group is dirty.

Clean the brew group (see the "Weekly

 

Cleaning of the Brew Group" chapter).

 

 

This might occur when the machine

Brew a few coffees as described in chap-

is automatically adjusting the dose.

ter “Saeco Adapting System”.

 

 

The dispensing spout is dirty.

Clean the dispensing spout.

 

 

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Contents 02 EN Important Safeguards Instructions for the Power Supply Cord Contents English Safety Instructions English Always put the machine on a fl at and stable surface Compliance with Standards Installation General Description Preparing for USE Machine InstallationMachine Packaging Put the lid back on the coffee bean hopper Using the Machine for the First Time Language SelectionAutomatic Rinse/Cleaning Cycle Manual Rinse Cycle Press the buttonInsert Preground Coffee Press OK English Measuring and Programming Water Hardness Coffee Profiles Maintenance Settings Statistics INTENZA+Water Filter Installation Activate FILTER? Place a container under the hot water dispensing spout Replacing the INTENZA+Water Filter Coffee Profile AdjustmentsEnabling a New Profile Disabling a User Profile User Enable Profile Disable Profile Adjusting the Ceramic Coffee Grinder Saeco Adapting SystemAdjusting the Aroma Coffee Strength Adjusting the Dispensing Spout Adjusting the Coffee Quantity Coffee Brewing Using Coffee Beans Brewing CoffeeCoffee Brewing Using Pre-Ground Coffee Press the button to enter the aroma selection menuInsert Preground Coffe Press OK Milk Carafe Filling the Milk CarafeInserting the Milk Carafe Removing the Milk CarafeEmptying the Milk Carafe Brewing MILK-BASED Beverages Cappuccino Insert the Carafe With the Spout Open Cappuccino Adjusting the Milk-Based Product Length English Special Beverages Hot WaterEnglish Adjusting the Hot Water Dispensing Special Beverages Menu for Brewing Other Beverages HOT Water Ristretto Espresso Mild Espresso Intense Memo Beverage Programming Aroma TemperatureCoffee Quantity HOT Water Programming TasteMilk Quantity Water QuantityRestoring Beverage Parameters To confirmMachine Programming ButtonLanguage Settings Stand-by SettingsFactory Settings StatisticsBrew Group Cleaning Cycle MaintenanceDescaling Cleaning of the Carafe Cleaning and Maintenance Daily Cleaning of the MachineEnglish Daily Cleaning of the Water Tank Daily Cleaning of the Milk CarafeEnglish Frothed Milk Insert the Carafe With the Spout Open Weekly Cleaning of the Machine Weekly Cleaning of the Milk CarafeEnglish Weekly Cleaning of the Brew Group Do not use detergent or soap to clean the brew group English Monthly Cleaning of the Milk Carafe Start Carafe WASHING? Never drink the solution dispensed during this step Fill Carafe With Fresh Water Monthly Lubrication of the Brew Group Monthly Cleaning of the Brew Group with Coffee Oil Remover Press the button to select Maintenance Press to confirm Monthly Cleaning of the Coffee Bean Hopper Descaling Empty the drip tray internal / external. Press the button Pause English Displayed message Meaning of the message Display MessagesSpout open Troubleshooting Machine actions CausesMachine actions Causes Solutions Ground coffee is too fine Energy Saving Stand-byDisposal Warranty Technical SpecificationsWarranty and Service ServiceOrdering Maintenance Products English Page Page Page 02 IT

HD8964 specifications

The Philips HD8964 is an advanced espresso machine designed to deliver café-quality coffee at home. This model combines ease of use with sophisticated technology, catering to coffee enthusiasts looking for a superior brewing experience.

One of the standout features of the Philips HD8964 is its fully automatic bean-to-cup coffee system. This machine grinds fresh coffee beans for each serving, ensuring maximum freshness and flavor. The built-in ceramic grinder offers 12 settings, allowing users to customize the grind size according to their taste preferences. Ceramic grinders are known for their durability and ability to provide a consistent grind, essential for making the perfect espresso.

The Philips HD8964 features intuitive touch controls, simplifying the brewing process. With just a few taps, users can select their desired coffee strength, volume, and even choose between espresso, coffee, cappuccino, or latte. The machine also includes a milk frother, enhancing your ability to create creamy, frothy beverages at home. The integrated milk system allows for seamless milk preparation, making it easier to enjoy specialty coffees.

Another notable feature is the AquaClean water filter, which protects the machine from limescale build-up. By using this filter, users can enjoy up to 5000 cups of coffee without the need for descaling, greatly reducing maintenance efforts. The machine's automatic cleaning programs simplify upkeep and ensure the longevity of the appliance.

In terms of design, the Philips HD8964 is sleek and modern, making it an attractive addition to any kitchen. The compact size allows it to fit in various kitchen spaces while still offering a large water reservoir and bean container for convenient uses.

Overall, the Philips HD8964 excels in delivering a personalized coffee experience. Its combination of advanced grinding technology, versatile brewing options, and easy maintenance makes it ideal for anyone wanting to enjoy barista-quality coffee without leaving home.
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