Limited One Year Warranty, What to do?

XIA4225 WARRANTY

Limited One Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year from the date of the original purchase.

Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered? This warranty is extended to the original retail purchaser for products purchased and used in the U.S.A.

What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product.

What to do?

1.Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls may save you a service call.

2.If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.

3.Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.

4.For more information and for the location of the nearest authorized service center please contact us by one of the following methods:

•Call us toll-free at 1-866-382-5476

•E-mail us at cs@dualav.com

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

XIA4225 specifications

The Dual XIA4225 is a state-of-the-art automotive diagnostic tool designed to provide comprehensive vehicle analysis and enhance the productivity of automotive technicians. This device stands out in the market due to its dual-channel architecture, which allows users to perform simultaneous diagnostics on multiple vehicle systems. This feature significantly reduces the time required for troubleshooting and repairs, making it an asset in high-demand service environments.

One of the main features of the XIA4225 is its extensive vehicle coverage. It is compatible with a vast array of makes and models, including both domestic and foreign vehicles. This broad compatibility ensures that technicians can rely on the tool for a wide range of service tasks across different vehicles. Additionally, it supports multiple communication protocols, such as OBD-II, CAN, and J2534, facilitating seamless connections to various vehicle systems.

The user-friendly interface of the Dual XIA4225 is another notable characteristic. With a high-resolution touch screen display, technicians can easily navigate through diagnostic menus and view live data streams in real time. The intuitive layout reduces the learning curve for new users, allowing them to quickly harness the full potential of the tool.

The Dual XIA4225 also features advanced diagnostic capabilities, including code reading and clearing, live data monitoring, and freeze frame data retrieval. Technicians can access manufacturer-specific diagnostic trouble codes (DTCs) to identify issues accurately, ensuring precise diagnosis and effective repair solutions. By providing detailed vehicle information, users can make informed decisions, ultimately leading to improved customer satisfaction.

Durability is an essential aspect of any diagnostic tool, and the Dual XIA4225 does not fall short in this regard. Built with rugged materials, it is designed to withstand the rigors of a busy workshop environment. The device comes with a reinforced casing that protects it from drops, spills, and other potential damage, enhancing its longevity and reliability.

Moreover, the Dual XIA4225 incorporates wireless connectivity options, enabling users to access software updates and cloud-based features with ease. This capability ensures that technicians always have the latest diagnostic information and tools at their fingertips, boosting their efficiency and productivity.

In summary, the Dual XIA4225 is an exceptional diagnostic tool that combines versatility, advanced functionality, and user-friendly design in a robust package. Its dual-channel capability, extensive vehicle coverage, and advanced features make it an essential tool for automotive professionals seeking to optimize their workflow and deliver high-quality service to their customers.