Limited Two-Year Warranty, What to do? | Dual DC365, DC265 manual

DC265 / DC365 WARRANTY

Limited Two-Year Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Dual Electronics Corp. warrants this product to the original purchaser to be free from defects in material and workmanship for a period of two years from the date of the original purchase.

Dual Electronics Corp. agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof

of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered? This warranty is extended to the original retail purchaser for products purchased and used in the U.S.A.

What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product.

What to do?

1.Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls or connections discussed in your instruction booklet may save you a service call.

2.If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.

3.Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.

4.For more information and for the location of the nearest authorized service center please contact us by one of the following methods:

Call us toll-free at 1-866-382-5476

E-mail us at cs@dualav.com

Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

DC265, DC365 specifications

The Dual DC265 and DC365 cameras are advanced imaging solutions designed for various security and surveillance applications. These cameras incorporate cutting-edge technology to deliver high-quality video footage, making them ideal for both indoor and outdoor environments.

One of the standout features of the Dual DC265 and DC365 is their dual-sensor technology. This innovative design enables the cameras to capture images in a broader spectrum of lighting conditions. The primary sensor is optimized for daytime use, while the secondary sensor excels in low-light conditions. As a result, users can expect clear and detailed images regardless of the time of day, enhancing security measures significantly.

Incorporated with high-definition (HD) video resolution, both models provide crystal-clear footage, ensuring that every detail is captured with precision. The DC265 supports resolutions up to 1080p, while the DC365 takes it further with a stunning 4K capability. This high-resolution output is pivotal for applications requiring facial recognition, license plate reading, or detailed observation.

Another feature that sets the Dual DC265 and DC365 apart is their advanced motion detection technology. These cameras use intelligent algorithms to identify significant movement within their field of view, reducing false alarms triggered by environmental factors such as wind or wildlife. Users can customize sensitivity settings to tailor the motion detection features to specific surveillance needs.

Furthermore, both models are equipped with remote access capabilities, allowing users to monitor their premises from anywhere in the world through a secure internet connection. This feature ensures that users remain in control of their security systems, providing peace of mind regardless of their location.

The Dual DC265 and DC365 cameras also boast robust construction, with weatherproof housing suitable for various environments. With an IP66 rating, they are designed to withstand rain, dust, and extreme temperatures, making them reliable choices for outdoor surveillance.

In conclusion, the Dual DC265 and DC365 cameras offer an impressive array of features and technologies, including dual-sensor technology, HD video resolution, advanced motion detection, remote access capabilities, and durable weatherproof construction. These characteristics make them ideal choices for enhancing security in both residential and commercial applications, providing high performance and reliability for any surveillance needs.