Trouble ShootingTips

Symptoms	Items to Check and Actions to follow

“Ghost” or double	• This may be caused by obstruction to the antenna due to high rise buildings or hills.
images	Using a highly directional antenna may improve the picture.

No power	• Check that the TV’s AC power cord is plugged into the mains socket.
	• Unplug the television, wait for 60 seconds. Then re-insert plug into the mains socket
	and turn on the television again.

No picture	• Check antenna connections at the bottom of the TV to see if they are properly connected to the TV.
	• Possible broadcast station trouble. Try another channel.
	• Adjust the contrast and brightness settings. Try another auto picture setting.
	• Check if you selected the correct AV source.

No picture and power	• Your TV has a protective mode in case there is too much heat build-up. Check the
switched on	clearance around the vents of the device to be certain there are no blocking walls or
	cabinets which would limit the air flow.

Picture position	Most High Definition receiver boxes also have picture-positioning controls in their menu systems. If the
adjustment	TV cursor controls run out of range before the picture is correctly positioned, the receiver box controls
	will need to be adjusted.

No photo, music or	• Check if the source complies with a supported code.
video play or in poor
quality only

No sound	• Increase the VOLUME.
	• Check that the TV is not muted, press the MUTE button on the remote control.
	• When no signal is detected, the TV automatically switches off the sound. This is proper
	operation and does not indicate a malfunction.

Good sound but poor	• Adjust the contrast, color, tint and brightness setting. Try another auto picture setting.
color or no picture

Snowish picture and	• Check the antenna connection.
noise
Television not	• Check whether the batteries are working. Replace if necessary.
responding to	• Clean the remote control sensor lens on the monitor.
remote control	• Operating range between TV and the remote control should not be more than approximately twenty feet.
	• You can still use the buttons on the side of your TV.
	• Check if the remote control is in the correct mode.

Control of accessory	• The infrared signals of the screen may influence the reception sensibility of other peripherals Solution:
devices	replace the batteries of the remote control of other devices. E.g. keep away a wireless headphone from
	within a radius of approximately four feet.

The software will not	Possibly the operating system is wrong.
install	Go to www.philips.com/usasupport to see which operating systems are supported.

PC modes do not	• Check whether connections are correct.
work	• Check whether the source is correctly selected. Press AV button to select the correct source.
	• Check whether you have configured the computer on a compatible display resolution.

Standby	Your TV consumes energy less than 2w in the standby mode.

After improper	If your TV has been shutdown in an improper way (e.g. power drop, power cord plug out), starting up the
shutdown	TV again will take a longer time than usual.

Miscellaneous	See Extras, Specifications on this user manual.