Troubleshooting

IS THE FREEZER WORKING AS YOU WANT?

Have you read through the instruction book ?

If you still have a problem, before calling our service organisation see if any of the tips below help.

The appliance will not work

1.Check plug is firmly positioned in the socket outlet and the power supply is switched on.

2.Check power supply with another appliance.

3.Check fuse/circuit breaker.

4.Check the door is closed properly.

The appliance is making a lot of noise

1.Check that the rear pipe work is clear of the wall, skirting board and other obstacles.

2.Check that all four feet/wheels are firmly in contact with the floor and level.

3.See ‘Operating Sounds’ overleaf.

The freezer is too warm

1.Turn the control wheel to a higher number. See CONTROLS section.

2.If the appliance is close to a heat source, move it to another location.

3.Check that there is enough ventilation around the appliance.

4.Check door has been closed properly.

The freezer is too cold

1.Turn the control wheel to a lower number. See CONTROLS section.

The red warning light will not go out

1.Has the appliance just been installed? (This is normal and the light will go out when the correct temperature has been reached).

2.Has the appliance just been loaded with a large quantity of food. (The light will go out once all the food has

reached the correct temperature).

3. Check door has been closed properly.

The Amber light is on

1.The fast freeze button has been left “on”.

There has been a power failure

WARNING: Do not open the freezer compartment door.

If power failure lasts longer than the maximum conservation time (18 hrs), food should either be cooked and eaten with 24 hours or cooked and refrozen.

The freezer door is difficult to open

A well sealed freezer door can be difficult to open. This is partly due to the difference in temperature between the room and internal freezer compartment. If you have just closed the freezer door, it maybe particularly difficult to open again immediately. Wait 5 minutes for the internal and external pressure to equalise and try again.

Ice builds up rapidly inside the freezer

1.Check that nothing is stopping the door from closing properly.

2.Check that foods and liquids are covered to avoid the build up of moisture inside.

3.See ‘Defrosting’ in the CLEANING & MAINTENANCE section for advice.

The door will not close

1.Check to see if the appliance has a build up of ice which is stopping the door closing. If this is the case refer to ‘Defrosting’ in the CLEANING & MAINTENANCE section and defrost the appliance.

If there is still a problem contact Hotpoint Service (see KEY CONTACTS back cover).

TROUBLESHOOTING

RZM31, RZA31, RZA33, RZM33 specifications

Hotpoint is a well-respected name in the appliance industry, known for merging functionality and style. Among their range of kitchen appliances, the Hotpoint RZM33, RZA33, RZA31, and RZM31 stand out in the category of refrigeration. These models showcase innovative features designed to meet the evolving needs of modern consumers.

The Hotpoint RZM33 is a stylish refrigerator that emphasizes practicality and efficiency. One of its main features is the A+ energy rating, ensuring that it operates efficiently while keeping electricity bills low. It boasts a capacity of 211 liters, providing ample storage space for a family’s perishable goods. The adjustable shelves offer flexibility in terms of storage options, making it easy to accommodate taller items like bottles or cakes. Additionally, the reversible doors allow for installation in kitchens of varying layouts, providing greater flexibility in kitchen design.

Similarly, the Hotpoint RZA33 has been engineered with a focus on energy efficiency, holding an A+ rating as well. It features a total capacity of 193 liters and includes advanced cooling technologies that help retain freshness for longer periods. The model is equipped with Hotpoint's No Frost technology, which prevents ice build-up in the freezer, eliminating the need for manual defrosting. This feature not only saves time but also enhances overall efficiency.

The Hotpoint RZA31 and RZM31 models continue in this line of innovative design. The RZA31, like its counterparts, comes with A+ energy efficiency and offers 182 liters of space. It also features adjustable shelves and a fresh food compartment that optimally maintains the quality of fruits and vegetables.

On the other hand, the RZM31 is designed with a more compact structure, making it ideal for smaller kitchens or utility spaces. It combines both a refrigerator and freezer in a single unit, ensuring maximum utility without consuming additional floor space. The integrated LED lighting within the refrigerator ensures that food is easily visible, although all models are designed with user-friendly interfaces and controls.

Overall, the Hotpoint RZM33, RZA33, RZA31, and RZM31 refrigerators are prime examples of how modern technology can be harnessed to create appliances that are not only stylish but also incredibly functional. Their energy-efficient operation, advanced cooling technologies, and thoughtful design make them suitable options for today's households looking to enhance their culinary experience while ensuring sustainability.