TROUBLESHOOTING
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PR | EM | PO SI | AUSE | SOLUTI N | |
PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION | |||
|
| • No power to unit. |
| • Check connection of power | |
1) Does not work. | • Power cord is unplugged. | cord to power source. | |||
|
| • Wrong voltage is being used. | • Plug in unit. | ||
|
|
|
| • Use proper voltage. | |
|
|
|
|
| |
|
|
|
| • Lower temperature | |
|
|
|
| control. | |
|
| • Temperature set too low. | • Close lid securely. | ||
|
| • Door is not closed. | • Be sure food is at room | ||
2) Refrigerator runs | • Hot food inserted. |
| temperature before inserting. | ||
• Door opened too long or too | • Minimize lid openings/ | ||||
continuously. |
| ||||
| often. |
| duration. | ||
|
|
| |||
|
| • Close proximity to heat | • Do not place unit close to | ||
|
| source or direct sunlight. | heat sources or direct | ||
|
|
|
| sunlight. | |
|
|
|
|
| |
|
|
|
| • Check connection of power | |
|
|
|
| cord to power source. | |
|
| • No power to unit. |
| • Plug in unit. | |
|
| • Power cord is unplugged. | • Check setting and increase | ||
|
| • Temperature set too high. | as needed. | ||
|
| • Door is not closed. | • Close lid securely. | ||
3) Internal temperature not | • Hot food inserted. | • Be sure that food is at room | |||
• Door opened too long or too | temperature. | ||||
cold enough. |
| ||||
| often. |
| • Minimize lid openings/ | ||
|
| • Air flow obstruction. | duration. | ||
|
| • Wrong voltage is being used. | • Allow room for air to | ||
|
| • Close proximity to heat | circulate around unit. | ||
|
| source or direct sunlight. | • Use proper voltage. | ||
|
|
|
| • Do not place unit close to | |
|
|
|
| heat sources or direct | |
|
|
|
| sunlight. | |
|
|
|
|
| |
6