TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution.If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number for assistance.
PROBLEM
POSSIBLE CAUSE
SOLUTION
1) Unit does not work. | • No power to unit. | • Check connection of power |
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| cord at power source. |
| • Power cord is unplugged. | • Plug in unit. |
| • Wrong voltage is being used. | • Use proper voltage. |
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2) Refrigerator running | • Temperature control too high. | • Check/adjust settings as needed. |
too frequently. | • Door not closed. | • Close the door securely. |
| • Hot food inserted. | • Cool food before inserting. |
| • Doors open too long/often. | • Minimize door openings/duration. |
| • Close proximity to heat | • DO NOT place unit close to heat |
| source or direct sunlight. | sources or in direct sunlight. |
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3) Internal Temperature | • Temperature control too high. | • Check/adjust settings as needed. |
too cold. |
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4) Internal Temperature | • No power to unit. | • Check connection of power |
not cold enough. |
| cord at power source. |
| • Power cord is unplugged. | • Plug in unit. |
| • Wrong voltage is being used. | • Use proper voltage. |
| • Temperature control too low. | • Check/adjust settings as needed. |
| • Hot food inserted. | • Cool food before inserting. |
| • Doors open too long/often. | • Minimize door openings/duration. |
| • Air flow obstruction. | • Allow room for air to circulate |
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| around the unit. |
| • Close proximity to heat | • DO NOT place unit close to heat |
| source or direct sunlight. | sources or in direct sunlight. |
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5) Freezer not cold | • Temperature control too low. | • Check/adjust settings as needed. |
enough. | • Door not closed. | • Close door securely. |
| • Hot food inserted. | • Cool food before insterting. |
| • Doors open too long/often. | • Minimize door openings/duration. |
| • Wrong voltage is being used. | • Use proper voltage. |
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6) Light will not work. | • No power to unit. | • Check connection of power cord |
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| to power source. |
| • Power cord is unplugged. | • Plug in unit. |
| • Bulb is loose/needs replacing. | • Tighten or replace bulb. |
| • Door switch is stuck. | • Check the switch for obstructions, |
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| clean if necessary. |
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