Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance. | GB | ||
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Problem: | Possible causes / Solutions: |
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The dishwasher does not start or | • Switch off the appliance by pressing the ON/OFF button, switch it back on |
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after approximately one minute and reset the program. |
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cannot be controlled. | • The appliance has not been plugged in properly. |
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| • The dishwasher door has not been shut properly. |
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The door won’t close. | • The lock was released. Strongly push the door until a “clacking” noise is |
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heard. |
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No water drains from the | • The dishwasher cycle has not finished yet. |
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• The water drain hose is bent (see Installation). |
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dishwasher. | • The drain duct is blocked. |
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| • The filter is clogged up with food residues. |
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| • The dishes are rattling against each other or against the sprayer arms. |
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The dishwasher is too noisy. | • An excessive amount of foam has been produced: the detergent has not |
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been measured out correctly or it is not suitable for use in dishwashers (see |
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The dishes and glasses are | • The level of refined salt is low or the dosage setting is not suited to the |
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hardness of the water (see Rinse aid and salt.) |
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covered in a white film or |
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• The lid on the salt dispenser was not closed properly. |
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limescale deposits. |
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• The rinse aid has been used up or the dosage is too low. |
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The dishes and glasses are | • The rinse aid dosage is too high. |
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streaked or have a bluish tinge. |
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| • A wash cycle without a drying cycle has been selected. |
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The crockery has not been dried | • The rinse aid has been used up or the dosage is too low (see Rinse aid and |
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salt). |
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properly. |
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• The rinse aid setting is not suitable. |
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| • The crockery is made from |
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| • The racks are overloaded (see Loading the racks.) |
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| • The crockery has not been arranged properly. |
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| • The sprayer arms cannot move freely. |
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| • The wash cycle is too gentle (see Wash cycles.) |
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| • An excessive amount of foam has been produced: the detergent has not |
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| been measured out correctly or it is not suitable for use in dishwashers (see |
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The crockery is not clean. |
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• The lid on the rinse aid compartment was not shut correctly. |
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| • The filter is dirty or blocked (see Care and maintenance.) |
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| • The refined salt level is low (see Rinse aid and salt.) |
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| • Switch off the appliance by pressing the ON/OFF button. Turn off the water |
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| tap to avoid any flooding and unplug the appliance. |
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| Make sure the water inlet filter has not become blocked by impurities (see “ |
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| Care and maintenance” chapter.) |
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The dishwasher does not take | • There is no water in the mains supply. |
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any water in - Tap | • The water inlet hose is bent (see Installation.) |
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alarm. | • Turn on the tap and the appliance will start after a few minutes. |
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(beeps are emitted* and all the cycle |
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indicator lights flash. | • The appliance lock has been activated because no action was taken |
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The ON/OFF indicator light flashes rapidly |
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when the beeps sounded. |
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and the 2nd and 3rd wash cycle indicator | • Switch off the machine using the ON/OFF button, turn on the tap and switch |
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lights flash. | the machine back on after a few seconds by pressing the same button. |
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*Only available in selected models.
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