Hotpoint Dishwasher manual Consumer ServiCeS

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consumer ServiCeS

At Hotpoint we’re committed to providing you with the best appliances we know how to build and we know that you want your appliances to give you many years of dependable service.

Our Consumer Services are designed with your needs and wants in mind.

Warranty Protection

	1●	Before your new appliance left the factory, it went		And you have a written warranty to protect you. See the
		through rigorous tests to detect manufacturing defects.		warranty on the back page of this book for details.
		Convenient Service
		Whether your appliance is in or out of warranty, you’re		FIRST, contact the people who serviced your appliance.
		just a phone call away from our nationwide network of		Explain why you are not pleased. In most cases, this will
	●	Factory Trained Service professionals.		solve the problem.
		Simply call our Hotpoint service organization. Look in		NEXT, if you are still not pleased write all the details
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		the White or Yellow Pages of your telephone directory for		—including your phone number to:
		HOTPOINT FACTORY SERVICE, GENERAL		Manager,		Consumer Relations
		ELECTRIC-HOTPOINT FACTORY SERVICE or
				Hotpoint
		HOTPOINT CUSTOMER CARE@ SERVICE.
				Appliance		Park
		Service can normally be scheduled at your convenience
				Louisville, Kentucky 40225
		and the technician drives a fully-stocked parts service		FINALLY, if your problem is still not resolved, write:
		truck so that, in most cases, the repair can be completed
				Major Appliance Consumer Action Panel
		in one visit.
		We’re proud of our service and want you to be pleased,		20 North Wacker Drive
				Chicago, Illinois 60606
		but if for some reason you are not happy with the service
		you receive, here are three steps to follow for further help.
8		Service Contracts
		For trouble-free service beyond
		the written warranty period.
0		If you prefer to budget your repair expenditure:			Service contracts let you pay today’s prices for
		instead of being surprised by them, Hotpoint			service a month, a year, or several years from
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		offers service contracts for varying lengths of			now. And, you’ll receive service from Hotpoint
		time on all Hotpoint major appliances. With a	~:F,;n!:*&		trained service technicians using only genuine
		contract, we’ll keep your appliance in good	u		Hotpoint parts. If you have any questions about
		operating condition during the contract period			Service Contracts, call TOLL-FREE
		at no additional charge.			800.626.2224. (In Kentucky, call 800.292 .2057.)

4		The Quick Fix” System
		You can save money and time
		by doing it yourself.
	●	For do-it-y ourselfers who would prefer to fix
		Hotpoint major appliances themselves . . .
		Hotpoint offers an industry first, the Quick

Fix” System.

A program for do-it-yourself appliance repair, the system includes step-by-step repair manuals for refrigerators, most non-microwave electric ranges, dishwashers, and standard and large capacity washers and dryers, plus specially

packaged replacement parts, and technical help with a tollfree 800 number.

5Help For You By Phone

●you now own—or have any other questions

about Hotpoint consumer products or services, you are only a TOLL FREE call away.Should you need help in the selection andpurchase of new appliances, or have questionsabout the operation of the Hotpoint appliances

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The GE Answer C’entdP

800.626.2000

The GE Answer Centerl h! consumer information service is open 24 hours a day, seven days a week.

Our staff of experts stands ready to assist you anytime.

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