Bose Official Manual for QC3 and QuietComfort 3 Headphones: Care and Troubleshooting

Page 12

Care and Maintenance

English

Cleaning

Scheduled cleaning is not required. However, you can simply wipe the outside surface of the headphones with a dry cloth, as needed. Also, be sure that the earcup ports are clear and that no moisture is allowed into the earcups. Use only a dry cloth to clean the electrical contacts on the battery, in the charger, or in the battery compartment of the headphones.

CAUTIONS:

Be sure to unplug the battery charger before cleaning it.

DO NOT use a moist cloth to clean the electrical contacts on the battery, in the charger, or in the battery compartment of the headphones.

Français

Troubleshooting

If you experience any trouble using your headphones, try the instructions in the following table. If you still need help, call for technical assistance. In the United States only, call 1-800-905-2113. For other regions, see the contact information on the inside back cover.

Problem

What to do

 

 

 

No noise reduction

Make sure the headphones power switch is on.

 

Charge the battery.

 

 

 

Low or no volume

Make sure the audio source is on and the volume is turned up.

 

Do not use the dual-plug adapter.

 

Check the headphones cord connection at the source and the

 

 

earcup.

 

 

 

Crackling noise;

Charge the battery.

intermittent loss of

Clean the contacts on the battery and in the battery

noise reduction

 

compartment. See “Cleaning” on page 12.

 

Replace the battery.

 

 

 

Low rumbling

Adjust earcup fit on your ears.

sound

Make sure earcup ports are not blocked.

 

 

 

Charger indicator

Remove the battery, wait 10 seconds, and insert it again.

is flashing

Unplug the charger, wait 10 seconds, and plug it in again.

 

Make sure the air temperature is within the acceptable range

 

 

for charging, 32°F (0°C) to 95°F (35°C).

 

Replace the battery.

 

Replace the charger.

 

 

 

Short battery life

Replace the battery.

after charging

Replace the charger.

 

 

 

Microphone is not

Make sure that the headset plug is securely connected to the

picking up sound

 

headphone jack.

 

Make sure the microphone is not being blocked or covered.

 

 

The microphone is located on the back of the Answer/End

 

 

button.

 

 

 

12

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Contents Bose QuietComfort Acoustic Noise Cancelling Headphones Safety Information Please read this owner’s guideImportant Safety Instructions Compliance with FCC rules U.S.A., onlyImportant Safety Instructions Accessories included WelcomePreparing Your Headphones Charging the batteryBattery handling and precautions IndicatorInstalling the battery Removing the battery for chargingUsing Your Headphones Wearing your headphonesUsing your headphones for audio with noise reduction Using your headphones only for noise reductionConnecting to your Apple device Headphone controlsConnecting to portable and home audio devices Connecting to airline audio systemsCare and Maintenance Using the carrying caseFolding and storing Cleaning TroubleshootingProblem What to do Accessories Power ratingsReattaching earcup cushions
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QC3, QuietComfort 3, 3 specifications

The Bose 3 is a sophisticated all-in-one audio system that brings an unparalleled listening experience into homes. This speaker system is designed to deliver rich, high-quality sound in a compact form, making it an ideal choice for audiophiles and casual listeners alike.

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