Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

Display shows messages

■Is the display showing “FAULT DETECTED?” A fault has been detected. Follow the displayed directions “PRESS ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If the fault does not clear, reappears, or “FEATURE NOT AVAILABLE” is displayed, call for assistance or service.

■Is “SAB” flashing?

Oven is in Sabbath Mode. To cancel, press and hold the SETUP pad for 5 seconds.

Excessive heat around cookware on cooktop

Self-Cleaning cycle will not operate

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot surface indicator light stays on

■Does the hot surface indicator light stay on after controls have been turned off? See “Hot Surface Indicator Light” in “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Use” section.

■Is the range level? Level the range. See the Installation Instructions.

Oven door will not open

■Has a self-clean cycle been started? The oven door is locked during a self-clean cycle. See “Self-Cleaning Cycle” section.

■Is the oven control and oven door lock set? See “Locking the Oven Control and Oven Door” section.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set? See “More Options” section.

■On some models, is the Control Lock set? See “Locking the Oven Control and Oven Door” section.

■On some models, is the Sabbath Mode set? See “Sabbath Mode” in the “Setup” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Temp Adjust” in the “Setup” section.

■Is the oven door open? The dislpay will show “CLOSE DOOR.” Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “More Options” section.

■Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.

■Is the oven temperature above 400°F (205°C)? Let the oven cool before using the self-clean cycle.

Oven cooking results not what expected

■Is the range level? Level the range. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set? See “Temp Adjust” in the “Setup” section.

■Was the oven preheated? See “Bake,” “Broil,” or “Convect Bake” section.

■Is the proper bakeware being used? See “Bakeware” section.

■Is the oven vent blocked? See “Oven Vent” section.

■Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

JES9860, JES9750 specifications

Jenn-Air, a renowned brand in kitchen appliances, offers a selection of innovative and high-performance products designed to elevate the cooking experience. Among their standout models are the Jenn-Air JES9750 and JES9860, known for their sophisticated features, advanced technology, and sleek design.

The Jenn-Air JES9750 is a versatile wall oven that emphasizes convenience and precision cooking. One of its standout features is the true convection technology, which ensures even heat distribution throughout the oven space. This technology results in perfectly baked dishes, making it a favorite among home chefs. Additionally, the JES9750 incorporates a powerful self-cleaning function, which simplifies maintenance by eliminating the need for harsh chemical cleaners.

Moreover, this model includes a temperature probe that allows users to monitor the internal temperature of meats and other dishes without opening the oven door. This feature not only ensures perfect cooking results but also enhances energy efficiency. The oven's sleek touchscreen controls add a modern touch and offer easy navigation through the various cooking modes, including bake, broil, and roast.

Meanwhile, the Jenn-Air JES9860 stands out with its premium features and professional-grade performance. This model also showcases true convection technology, allowing for a high level of cooking precision. It includes Wi-Fi connectivity, enabling users to control their oven remotely using a smartphone app. This innovative feature is perfect for busy households where multitasking is essential.

Additionally, the JES9860 is equipped with steam assist, which helps retain moisture in dishes, perfect for baking bread or cooking delicate proteins. The oven’s spacious interior allows for larger cooking items, making it ideal for festive gatherings and family meals. With its seamless integration of technology, this model also features smart diagnostics, providing users with troubleshooting assistance directly through the app.

Both ovens reflect Jenn-Air’s commitment to quality and performance, making them excellent additions to any kitchen. Their combination of advanced cooking technologies, user-friendly features, and elegant design underscores why Jenn-Air remains a leader in the home appliance market. Whether choosing the JES9750 for its easy maintenance or the JES9860 for its smart capabilities, users can expect exceptional cooking results and a cutting-edge kitchen experience.