Jenn-Air W10233478B installation instructions Assistance or Service, U.S.A, Accessories, Canada

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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR(1-800-536-6247)to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247)

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center.

Accessories

Stainless Steel Cleaner and Polish

(stainless steel models) Order Part Number 31462

All-Purpose Appliance Cleaner

Order Part Number 31682

Replacement Grease Filter

Order Part Number W10240990

Optional Jenn-Air®Duct Free Filter Accessory Kit

(for models JGD3430 and JGD3536) Order Part Number JDA7000WX

Optional Jenn-Air®Duct Free Replacement Filter

Order Part Number JDA8000WX

In Canada

If the problem is not due to one of the items listed in the “Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem, write to:

Jenn-Air Brand Home Appliances Customer eXperience Centre 1901 Minnesota Court Mississauga, ON L5N 3A7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please include the following information:

1.Your name, address and daytime telephone number.

2.Appliance model number and serial number.

3.Name and address of your dealer or servicer.

4.A clear description of the problem you are having.

5.Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre.

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Contents Installation Instructions and Use & Care Guide W10233478BTable of Contents Cooktop SafetyImportant Safety Instructions Parts and Features Cooktop Controls Cooktop USESealed Surface Burners Downdraft Ventilation System To CleanSurface Grates To UseHome Canning General CleaningCooktop Care CookwareSurface Burners and Electronic Igniter PORCELAIN-COATED Grates and CapsDowndraft Ventilation System Troubleshooting U.S.A Assistance or ServiceAccessories CanadaItems Excluded from Warranty JENN-AIRCOOKING Appliance WarrantyLimited Warranty This limited warranty does not coverPage Sécurité DE LA Table DE Cuisson Votre sécurité et celle des autres est très importanteImportantes Instructions DE Sécurité Table de cuisson de 30 76,2 cm Tableau de commande de 30 76,2 cmPièces ET Caractéristiques Pour les modèles numéros JGD3430 et JGD3536Utilisation DE LA Table DE Cuisson Commandes de la table de cuissonRéglage Utilisation Recommandée RéglageRallumage Flame-Sensing Brûleurs de surface scellésPanne de courant Système de brûleur à orifice intelligentUstensiles de cuisson Grilles de surfaceUtilisation Cuisson Nettoyage généralGrille de ventilation Brûleurs DE Surface ET Allumeur ÉlectroniqueSystème DE Ventilation Avec Aspiration PAR LE BAS Filtre à graisse amovibleLes brûleurs de surface ne fonctionnent pas DépannageRien ne fonctionne Le brûleur de surface fait des bruits déclatementAccessoires Assistance OU ServiceAu Canada Articles Exclus DE LA Garantie Garantie DES Appareils DE Cuisson JENN-AIRGarantie Limitée La présente garantie limitée ne couvre pasW10233478B 2009 10/09 All rights reserved