Moffat E20M operation manual Fault Finding, Fault Possible Causes Remedy

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Fault Finding

This section provides a reference to the more common problems that may occur during the operation of your oven. This fault finding guide is intended to help you correct and accurately diagnose problems with your oven.

When fault finding a problem, always use a process of elimination starting with the simplest solution and working through to the most complex. Never overlook the obvious.

You may encounter a problem not covered in this section, please contact your service provider who will require the following information:-

The Model and Serial Number of the oven, can be found on the Technical Data Plate located on the front right hand side panel of the oven.

Fault

Possible Causes

Remedy

 

Mains isolating switch, circuit breaker or

Turn 'On'.

 

fuses are 'Off' at the power board.

 

 

Door not closed fully.

Close door. (Refer ‘Door does not close fully’).

 

The external power switch is ‘On’, the oven

Turn ‘On’ the ‘On-Off Temp Control’ switch.

 

is 'Off'. (Not E22).

(‘Power On’ light will illuminate when oven is

 

 

‘On’) (Not E22).

 

Overtemp tripped (No lights, no power

Reset Overtemp.

Oven does not operate / No heat in oven.

light).

 

Overtemp faulty.

Call for service.

 

 

Element faulty.

Call for service.

 

Thermostat faulty.

Call for service.

 

Door Switch faulty.

Call for service.

 

On / Off Switch faulty.

Call for service.

 

Heating Relay faulty (Not E22M3).

Call for service.

 

 

 

 

Motor timer faulty (Not E22M3).

Call for service.

Oven heats up but fan does not operate.

Fan motor faulty.

Call for service.

 

Fan or fan motor obstructed.

Call for service.

 

Tray in way of door.

Correctly position tray on rack.

 

Door Latches in ‘Locked’ position.

Door does not close fully.

Door glass not fitted correctly.

 

 

Door not fitted correctly.

 

Door seal obstruction.

Check position of door latches and ‘Unlock’.

Refit door glass.

Refit door.

Correctly install door seal. (Refer to the ‘Cleaning and Maintenance’ Section).

Oven Door hot to touch

Inner glass not fitted.

Fit inner door glass.

 

Bake timer not set correctly.

For settings less than 10 minutes, first set timer

Bake timer does not time down.

 

to a higher setting then turn back to setting

 

required.

 

Bake timer faulty.

Call for service.

 

 

 

Oven light not illuminating (Not E22M3).

Blown bulb.

Replace bulb.

 

 

 

 

Too high a temperature selected.

Select a lower temperature.

 

Oven or racks not level.

Check oven racks and level.

 

Insufficient air space around trays or

Ensure oven racks are spaced to allow air flow

 

baking tins.

around baking on all shelves.

Uneven cooking.

Oven overloaded with too much product.

Re-load oven.

Opening oven door un-necessarily.

Ensure oven door remains closed during the

 

 

 

baking process.

 

Oven door seal damaged or faulty.

Check seals and replace if damaged.

 

Oven vent restricted.

Ensure oven vent not blocked or shrouded.

 

Faulty thermostat.

Call for service.

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Contents E20M Series Manufactured by Contents List Introduction Specifications Installation Stand Mounted OvenOvens Supplied with Cordsets E22M3, E23M3, E27M2, E27M3 ‘On’ ‘Off’ and ‘Temperature Control’ Oven Heating Indicator LightTimer Control 60 Minute Time Up Indicator LightCleaning Oven CleaningStainless Steel Surfaces Side RacksDoor Glass Cleaning Lamp Glass Not E22M3Do not over tighten the lamp glass Door Seal Oven InteriorDoor Inner Glass Removal Door Inner Glass Re-FittingFault Finding Fault Possible Causes RemedyElectrical Schematics Electrical Schematic E22M3 Turbofan OvenElectrical Schematic E23M3 Turbofan Oven Electrical Schematic E27M2 Turbofan Oven Electrical Schematic E27M3 Turbofan OvenElectrical Schematic E28M4 Turbofan Oven Replacement Parts List Description E22 E23 E27M2 / E27M3 E28Description E22 E23 E27M2 / M3 E28