Samsung SMH8165STG Troubleshooting, Check these points if your microwave oven…, Problem Solution

Page 38

troubleshooting

Check these points if your microwave oven…

PROBLEM

SOLUTION

 

 

Display is not working.

Make sure the plug is properly connected to a grounded outlet.

 

If the wall outlet is controlled by a wall switch, make sure the wall

 

switch is turned on.

 

Remove the plug from the outlet, wait ten seconds, and plug it in

 

again.

 

Reset the circuit breaker or replace any blown fuses.

 

Plug a different appliance into the outlet. If the other appliance

 

doesn’t work, call a qualified electrician to repair the wall outlet.

 

Plug the oven into a different outlet.

 

 

The display is working, but the

Make sure the door is closed securely.

power won’t come on.

Check if any packaging material or anything else is stuck in the door

 

seal.

 

Check if the door is damaged.

 

Touch Cancel twice and re-enter all cooking instructions.

 

 

Is the power going off before

If there was a power outage, the time indicator will display: 88:88.

the set time has elapsed?

If no power outage occurred, remove the plug from the outlet, wait

 

ten seconds, and plug it in again. Reset the clock and any cooking

 

instructions.

 

Reset the circuit breaker or replace any blown fuses.

 

 

Cooks food too slowly.

Make sure the oven has its own 20 amp circuit line. Operating

 

another appliance on the same circuit can cause a voltage drop. If

 

necessary, move the oven to its own circuit.

 

 

Has sparks or arcing.

Remove any metallic utensils, cookware, or metal ties. If using foil,

 

use only narrow strips and allow at least one inch between the foil

 

and the interior oven walls.

 

 

The turntable makes noise or

Clean the turntable, roller ring and oven floor.

becomes stuck.

Make sure the turntable and roller ring are positioned correctly.

 

 

Causes TV or radio

This is similar to interference caused by other small appliances, such

interference.

as hair dryers. Move your microwave (or appliance) away from such

 

appliances, such as your TV or radio.

 

 

38_ troubleshooting

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Contents Microwave Oven Features of your new microwave oven Safety information Hazards or unsafe practices that may result in severe Important Safety Instructions Grounding Instructions Safety information Safety information Safety information Safety information Contents Warranty Setting up your new microwave oven Checking the partsModel Number Serial Number Date Purchased Purchased from Warranty and service informationSetting up your microwave oven Checking the control panel Button Setting the time Using your microwave oven Reheating food Using the Turntable On/Off buttonUsing the metal shelf Sensor cooking utensils & covers Using the Sensor Cook buttonsFood Amount Procedure Sensor cooking tableUsing the Auto Defrost button Defrosting tipsAuto defrosting table Using the Sensor Reheat button Sensor reheating tableHandy helper table Using the Custom Cook buttonUsing the Handy Helper button Amount RemarksUsing the Kids Meals button Kids meals tableUsing the Snack Bar button Snack bar tableCooking at lower power levels Microwave cooking times & Power levelsCooking at high power levels Cooking with more than one cook cycle Power LevelsPower Level Microwave USE Output Cookware MICROWAVE-SAFE Comments Cookware guideMicrowave-safe Utensils Cookware guide Microwaves Food Cooking TIME/POWER Level InstructionsCooking guide Cooking meatCooking poultry Cooking seafoodCooking eggs Cooking vegetablesCleaning the interior Cleaning and maintaining your microwave ovenCleaning the exterior Cleaning the door and door sealsCleaning the grease filter Storing and repairing your microwave ovenReplacing the Cooktop/Night light Replacing the oven lightReplacing the charcoal filter Charcoal filter part no. DE63-00367ACheck these points if your microwave oven… TroubleshootingProblem Solution Model Number SMH8165STG SpecificationsAppendix Warranty Limited warranty to original purchaserMemo Memo Page Questions or Comments