Samsung MC1360SA, MC1360BA, DE68-01957A manual Troubleshooting Guide, Care and Cleaning

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APPENDIX

Troubleshooting Guide

Before you call a repair person for your oven, check this list of possible problems and solutions.

Neither the oven’s display nor the oven operate.

•Properly insert the plug into a grounded outlet.

•If the outlet is controlled by a wall switch, make sure the wall switch is turned on.

•Remove the plug from the outlet, wait ten seconds, then plug it in again.

•Reset the circuit breaker or replace any blown fuse.

•Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualified electrician repair the outlet.

•Plug the oven into a different outlet.

The oven’s display works, but the power won’t come on.

•Make sure the door is closed securely.

•Check to see if packing material or other material is stuck to the door seal.

•Check for door damage.

•Press Cancel twice and re-enter all cooking instructions.

The power goes off before the set time has elapsed.

•If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, the time indicator will display “SAMSUNG SO SIMPLE” Reset the clock and any cooking instructions.

•Reset the circuit breaker or replace any blown fuse.

The food is cooking too slowly.

•Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

You see sparks or arcing.

•Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

The turntable makes noises or sticks.

•Clean the turntable, roller ring and oven floor.

•Make sure the turntable and roller ring are positioned correctly.

Using your microwave causes TV or radio interference.

•This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio.

Care and Cleaning

Follow these instructions to clean and care for your oven.

•Keep the inside of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.

•Wipe up spills immediately. Use a damp cloth and mild soap. Do not use harsh detergents or abrasives.

•To help loosen baked on food particles or liquids, heat two cups of water (add the juice of one lemon if you desire to keep the oven fresh) in a four-cup measuring glass at High power for five minutes or until boiling. Let stand in the oven for one or two minutes.

•Remove the glass tray from the oven when cleaning the oven or tray. To prevent the tray from breaking, handle it carefully and do not put it in water immediately after cooking.

Wash the tray carefully in warm sudsy water or in the dishwasher.

•Clean the outside surface of the oven with soap and a damp cloth. Dry with a soft cloth.

To prevent damage to the operating parts of the oven, don’t let water seep into the openings.

•Wash the door window with very mild soap and water. Be sure to use a soft cloth to avoid scratching.

•If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when operating the oven in high humidity and in no way indicates microwave leakage.

•Never operate the oven without food in it; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water in the oven when it is not in use to prevent damage if the oven is accidentally turned on.

If you have a problem you cannot solve, please call our service line:

1-800-SAMSUNG (1-800-726-7864)

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Contents Microwave Oven Exposure to Excessive Read all safety instructions before using the applianceDishes and containers can become hot. Handle with care Important Safety InstructionsUse of Extension Cords Important Grounding InstructionsCooking Instructions WarrantyYour New Microwave Oven OperationMicrowave oven Setting Up Your Microwave OvenChecking Parts Thank You for Choosing SamsungControl Panel Buttons Start Using the My Choice featureSelecting the Display Weight Description OperationUsing the Pause/Cancel Button Setting the Clock 12HR/24HRSetting the Daylight Savings Time adjustment Setting the ClockUsing the One Minute+ Button Using the Help systemUsing the Instant Cook Buttons Instant Cook ChartProgramming the Custom Cook button Using Time PlusSetting and Using the Custom Cook Button Using the Custom Cook buttonPress the Start button. The display will show Reheat Automatic ReheatingAutomatic Cooking Auto Reheat ChartFunction Rack Procedure Auto Cook ChartRemark One-stage Cooking Setting Cooking Times & Power Levels Multi-stage CookingPress Start Convection CookingBroiling Press CONV./ FPress Combo-1orCombo-2 Combination CookingPress Combo-1 or Combo-2 Function PADPreheat DONE, Place Food in Oven Using the More or Less ButtonPreheating the Oven Press Preheat, Combo or BroilSound Volume Controls Adjusting the VolumeUsing the Kitchen Timer Setting the Child Protection LockThis set the scroll speed of the word display Demonstration ModeSetting the Remind End Signal Setting the Word Prompting SpeedNot Recommended Testing UtensilsCooking Utensils Recommended UseGeneral Tips Cooking TechniquesGuide for Cooking Poultry in Your Microwave Guide for Cooking Meat in Your MicrowaveGuide for Cooking Vegetables in Your Microwave Up to 1 lbs Power Level Medium High7Guide for Cooking Seafood in Your Microwave Guide for Cooking Eggs in Your MicrowaveWhole Chicken Food Amount Procedure Roast Beef, PorkAuto Defrosting Guide Ground MeatBeef and Barley Stew RecipesBroccoli and Cheese Casserole Black Bean Soup Warm Potato SaladLbs. small red potatoes, cut into 1/2-inch pieces Convection Baking Guide Broiling Guide Baking time Combination Cooking GuideRoasting time CasseroleCare and Cleaning Troubleshooting GuideModel Number SpecificationsMC1360WA/MC1360BA/MC1360SA Obligation to the Original Owner Warranty InformationExclusions of the Warranty Samsung ElectronicsOne Minute+ Cooking Feature Operation Set ClockPower Levels One Stage CookingFour à micro-ondes Conservez CES Instructions Consignes de sécurité importantes suite Remarque Utilisation d’une rallonge électriqueGarantie FonctionnementInstructions de cuisson AnnexeFour à micro-ondes Vérification des piècesMise en place du four à micro-ondes Merci d’avoir choisi SamsungTouches du tableau de commande Appuyez sur Start Options Description CommandeFonction My Choice Sélection de l’unité de poidsDimanche d’octobre Touche Pause/CancelRéglage de l’horloge 12 hr/24 hr Réglage de l’heure d’été Réglage de l’horlogeTouche One Minute+ Système d’aideTouches de cuisson instantanée Guide de la fonction cuisson instantanéeProgrammation de la touche Custom Cook Configuration et utilisation de la touche Custom CookTouche Time Plus Utilisation de la touche Custom CookAssiette-repas Plat mijoté Soupe et sauce Touche Auto ReheatTouches de cuisson automatique Guide de réchauffageRemarques Guide de cuisson automatique«PRESS Start or Enter Next STAGE» Réglage de la durée de cuisson et du niveau de puissanceCuisson à une étape Cuisson à plusieurs étapes«PRESS Start or Function PAD» Cuisson par convectionGrillage Appuyez sur Start pour commencer la cuisson par convectionPour utiliser la cuisson combinée Cuisson combinéeTouches More et Less Préchauffage du fourTouches numériques Réglage du volumeTouche Kitchen Timer Réglage du verrouillage sécurité- enfantAppuyez sur Start. L’afficheur indique l’heure du jour Mode de DémonstrationRéglage du signal de fin de cuisson Réglage de la vitesse de défilementTest de résistance aux micro-ondes Utilisation recommandéeUtilisation non recommandée Ustensiles de cuissonConseils pratiques Termes de cuisineGuide de cuisson de la volaille au four à micro-ondes Guide de cuisson des viandes au four à micro-ondesGuide de cuisson des oeufs au four à micro-ondes Guide de cuisson des fruits de mer au four à micro-ondesGuide de cuisson des légumes au four à micro-ondes Poisson Guide DE Décongélation AutomatiqueRemarques Aliment Quantité MéthodeRagoût de bœuf et d’orge RecettesPâtes, brocoli et fromage en cocotte Soupe aux haricots noirs Salade de pommes de terre chaudeDoignon, haché Gousse dail, hachée fin Guide DE Cuisson PAR Convection Guide DE Grillage Durée de rôtissage Guide DE Cuisson CombinéePlat Mijoté Entretien et nettoyage DépannageUn problème, veuillez appeler Numéro de modèle Cavité du four Commandes MinuterieDimensions de la cavité du four Poids net/brut Caractéristiques techniquesAddenda À LA Garantie Limitée Pour ’AMÉRIQUE DU Nord Garantie limitée de l’acheteur initialObligation de l’acheteur initial Exclusions de la garantieUne Minute+ Fonctions Commande Réglage de l’horlogeCuisson en une étape Cuisson One Minute+

DE68-01957A, MC1360SA, MC1360BA specifications

The Samsung MC1360BA and MC1360SA are innovative microwave ovens that reflect the brand’s commitment to technological advancement and user-friendly designs. Known for their efficient performance and sleek appearance, these models cater to the needs of modern households.

One of the main features of the MC1360BA and MC1360SA is their powerful microwave technology. Equipped with a wattage of 1350 watts, these ovens ensure quick and even cooking of a wide variety of foods. The high power level not only reduces cooking time but also enhances the overall cooking experience by retaining the moisture and flavors of the food.

These models come with a range of cooking modes that allow users to prepare a variety of dishes effortlessly. The auto-cook feature is particularly noteworthy, as it provides preset cooking times and power levels for different food items, making it easier for users to achieve optimal results without constant monitoring. Additionally, the Defrost mode is optimized to quickly and safely thaw frozen foods, ensuring a seamless transition from freezer to table.

The Samsung MC1360BA and MC1360SA excel in user convenience with their simple control panels and clear displays. The easy-to-read digital display and intuitive buttons make operation straightforward, even for those who may be less familiar with technology. One of the appealing characteristics of these models is their stylish design, which allows them to blend seamlessly into any kitchen decor.

Another important aspect is their eco-friendly capabilities. Samsung has integrated energy-saving features into these models, allowing users to reduce their electricity consumption without compromising performance. The child lock feature adds an extra layer of safety, making it a suitable choice for families with young children.

Additionally, both models come with a ceramic enamel interior, which is not only easy to clean but also provides excellent durability. This innovative coating helps prevent odors and bacteria accumulation, ensuring that every meal is cooked in a hygienic environment.

With their combination of power, versatility, and user-centric design, the Samsung MC1360BA and MC1360SA microwave ovens are excellent choices for anyone looking to enhance their cooking capabilities while enjoying modern conveniences. Whether you’re reheating leftovers or preparing a full meal, these microwave ovens offer reliable performance and exceptional results.
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