Greenway Home Products GWD5960W operating instructions Specifications, Troubleshooting Tips

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SPECIFICATIONS

 

 

GWD5960W

Output per hr:

Hot

1.2 gal / 4.6 L

 

Cold

0.5 gal / 2.0 L

 

 

 

Internal Tank:

Hot

0.2 gal / 0.6 L

 

 

 

 

Cold

0.8 gal / 3.2 L

Heating Temp (approx.):

 

198°F / 92°C

 

 

 

Cooling Temp (approx.):

 

46°F / 8°C

 

 

 

Power Consumption:

Hot

1100 W

 

Cold

90 W

 

 

 

TROUBLESHOOTING TIPS

WARNING: The Water Dispenser heats and dispenses water to 198˚F / 92˚C which can cause severe burns or scalding.

DO NOT ALLOW CHILDREN TO USE THE HOT WATER DISPENSING BUTTON WITHOUT PROPER AND DIRECT SUPERVISION.

Childproof safety switch

Problem

Possible Cause

Suggested Solution

Water dispenser

Small pin hole or crack in the bottle,

Install a new bottle of water.

or dispensing tap

(common with recycled water bottles).

 

is leaking

Drain cap and silicone seal are not secure.

Ensure seal is secure in drain plug and

 

 

 

tighten drain cap.

 

Water was poured directly into bottle

Drain by pressing dispenser buttons.

 

support collar and overflowed.

 

 

Possible air pocket.

Press several times to relieve air pocket and

 

 

release to re-set valve.

 

 

 

Water is not hot or

All the water in the tank has been used.

Replace with full bottle and wait 30

cold enough

 

minutes for the water to heat or cool.

 

The unit is unplugged.

Plug it into the outlet.

 

EZ-heat was not activated.

Activate EZ-heat by pressing the button.

 

The circuit breaker in your home is

Reset the breaker or replace the fuse.

 

tripped or the fuse has blown.

 

 

Power switch not turned on at

Turn switch to the ON position.

 

back of unit.

 

 

Temperature limit tripped.

Set power switch to OFF position,

 

 

wait 5 minutes, then set power

 

 

switch to the ON position. Wait 30

 

 

minutes for the water to heat or cool.

 

Thermostat needs to be adjusted colder.

Adjust thermostat between min (cool) and max

 

 

(colder) levels to achieve desired temperature.

 

 

 

Water dispenser

Empty water bottle.

Replace with full bottle.

is not dispensing water

Mineral deposits clogging tanks.

See Cleaning the Reservoirs.

 

 

Possible air pocket.

Push down on the dispenser buttons to prime

 

 

the unit.

 

Possible ice build up due to thermostat

Unplug overnight, then reset. Set thermostat

 

set too cold.

to MIN, slowly increasing based on your use

 

 

and need for cold water.

 

 

Water dispenser is noisy Bottle making a gurgling noise as it

This is normal.

 

fills the tank.

 

 

Water dispenser is uneven.

Make sure the dispenser is on an even

 

 

surface that can support its full weight.

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Contents Water Dispenser Important Safeguards Blue Your Greenway Water DispenserRed Maintaining Your Water Dispenser Initial Product Cleaning ProcedureOperating Instructions Adjusting the Temperature Cold water only Important Notice about Leaking BottlesDispensing Room and Cold Water See Dispensing Hot WaterCleaning and Maintenance Replace the water bottle. See Installing the Water Bottle Drain the reservoirs. See Draining the ReservoirsSpecifications Troubleshooting TipsProblem Possible Cause Suggested Solution GWD5960WFrequently Asked Questions Cleaning the Reservoirs