Grindmaster 3341A, 3352, 3342 manual Troubleshooting Guide, Problem Possible Cause Solution

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TROUBLESHOOTING GUIDE

Freezer problems can originate from three sources: improper operation, mix problems or mechanical malfunction. Always check first for improper operation and mix problems before calling a service technician.

￿Caution: Always disconnect power before attempting any maintenance procedures.

Only a qualified service technician should perform electrical and mechanical adjustments or repairs.

Problem

Possible Cause

Solution

 

 

 

Machine will not run or freeze down

• Machine not plugged in

• Plug in machine

 

• Circuit breaker tripped or fuse blown

• Reset circuit breaker or replace fuse

 

• Machine in "CLEAN" or “OFF” position

• Turn switch to “ON” position

 

• Dasher or scraper blades not installed

• Install dasher assembly

 

• Sequencer failure

• Replace

 

• Low refrigerant

• Check for leaks

 

 

 

Product too soft

• Consistency setting too loose

Re-adjust consistency setting

 

• Product BRIX level too high

• Lower liquid product BRIX level

 

• Consistency setting at maximum

• Change to yellow spring

 

(red spring)

 

 

 

 

Product too stiff

• Consistency adjuster set too firm

Re-adjust consistency setting or change

 

 

to red spring

 

• Product BRIX level too low

• Increase product BRIX level

 

 

 

Product will not dispense

• Power switch “OFF”

• Turn power switch “ON”

 

• Inadequate mix in hopper Red

• Refill hopper

 

MIX LOW light on.

 

 

• Consistency set too firm

• Readjust consistency setting

 

• Carburetor inlet hole clogged

• Unclog carburetor inlet hole

 

• Drive belt broken or off pulley

• Repair and replace

 

• Drive shaft worn

• Inspect square drive shaft pocket

 

 

for excessive wear, replace

 

• Drive motor failure

• Replace motor

 

 

 

Leakage from drip tube,

• Worn out or defective drive shaft seal

• Replace seal and then lubricate

front of freezer

 

at each cleaning

 

• Seal installed incorrectly

• Remove and re-install seal

 

 

 

Excessive dispensing

• Worn or defective O-Ring(s)

• Replace and lubricate

valve leakage

 

 

 

 

 

Clicking sound from inside

• Low voltage extension cord

• Use dedicated circuit with

machine

being used

proper rating

 

 

• Connect directly to power source

 

 

 

Merchandiser light flickers or goes

• Low voltage

• Use dedicated circuit with

out when compressor starts

 

proper rating

 

 

 

Thumping sound from inside

• Worn belt

• Replace belt

machine

• Worn scraper blades

• Replace scraper blades

 

 

 

Premature seal wear

• Incorrect installation of dasher

• Advise careful installation

 

• Improper drive shaft clearance

• Adjust to proper clearance

 

• Incorrect shaft alignment

• Align shaft

 

 

 

if you still need help, call our service department at (800) 695-4500 (USA & Canada only) or (502) 425-4776 Monday through Friday, 8 am – 6 pm EST or an authorized service center in your area. Please have the model and serial numbers ready so that accurate information may be given.

Prior authorization must be obtained from Grindmaster Corporation Technical Services Department for all warranty claims.

Crathco® Remote Beverage Freezers

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Contents Model Model 3341A Grindmaster Corporation Page Table of Contents Remote Freezers OPERATOR’S Safety PrecautionsFreezer Application and Specifications Product Tips Carburetor AssemblyMix Considerations General Freezer SpecificationsShipment Transit InstallationInstalling your Freezer Review hopper contents to make sure all parts are available How to Operate Operation and AdjustmentsConsistency Adjustment Mix Low FunctionDrain and Rinse Care and CleaningDisassembly and Cleaning Figure Q Clean Valve Body ReassemblySanitizing and Refilling Turn panel switch to OFFRemote Pump Sanitizing Clean-In-Place Procedure Daily CleaningParts Replacement Schedule MaintenanceSuggested Daily Maintenance How to Change Back Lit Sign Merchandiser Bulb How to Adjust BeltPreventative Maintenance Procedure Every 6 to 12 Months Problem Possible Cause Solution Troubleshooting GuideCrathco Remote Beverage Freezers Exploded View Model 3341A Final Assembly Exploded View Model 3341 Final AssemblyPart Number Description Exploded View Model 3341 Stock AssemblyExploded View Model 3341A Base Assembly Exploded View Models 3341/3341A Base Assembly Refrigeration Exploded View Models 3341/3341A Motor AssemblyElectrical Box Model Electrical Box Model 3341A Model 3341 Wiring Diagram Model 3341 Ladder Diagram Model 3341A Wiring Diagram Model 3341A Ladder Diagram Exploded View Model 3352 Final Assembly Exploded View Model 3342 Final AssemblyPart Number Description Exploded View Model 3342 Stock AssemblyExploded View Model 3352 Stock Assembly Base Assembly Refrigeration Models 3342/3352 Exploded View Models 3342/3352 Motor AssemblyElectrical Box Model Model 3342 Wiring Diagram Model 3342 Wiring Ladder Diagram Model 3352 Wiring Diagram Model 3352 Ladder Diagram Model Autofill Connections for Models 3341APage Page Box 35020 Louisville, KY 40232 USA

3341, 3341A, 3352, 3342 specifications

Grindmaster has established a reputable name in the coffee and foodservice equipment industry, and the models 3342, 3352, 3341A, and 3341 are emblematic of their innovative approach and high-quality standards. These advanced grinders are designed to cater to the diverse needs of cafés, restaurants, and any establishment that prioritizes quality coffee preparation.

The Grindmaster 3342 model boasts a number of key features that set it apart. It has a durable construction that ensures longevity, making it ideal for busy environments. The 3342's grinding capacity is optimized for medium to high-volume settings, with a patented grinding system that consistently delivers a uniform grind. This is critical for achieving the best flavor extraction during brewing, as an even grind size increases the coffee's overall taste profile.

Similarly, the 3352 model enhances user experience with its intuitive interface, allowing operators to easily adjust grind settings to meet different coffee blends and brewing techniques. Its advanced digital controls provide precise adjustments, enabling baristas to fine-tune the grind size for espresso, drip coffee, or even French press, contributing to a versatile coffee menu.

The Grindmaster 3341A stands out with its advanced technology that enhances efficiency. This model features a high-torque motor designed to reduce heat transfer during grinding, which preserves the coffee's essential oils and aroma. Moreover, its silent operation technology minimizes noise, making it a perfect fit for modern cafés where ambiance is essential.

The Grindmaster 3341 is also noteworthy for its ease of maintenance. It comes equipped with removable grinding burrs that simplify the cleaning process, ensuring that coffee quality is maintained over time. With its sturdy build and efficient performance, this model can handle heavy use while delivering exceptional results.

In summary, the Grindmaster 3342, 3352, 3341A, and 3341 are powerful grinders engineered for performance, versatility, and ease of use. Their advanced characteristics, such as consistent grinding, digital controls, high-torque motors, and easy maintenance, make them indispensable tools for any coffee professional. With Grindmaster's commitment to quality, these models provide an excellent foundation for crafting perfect coffee, allowing businesses to thrive in an increasingly competitive market.