Troubleshooting Guide (cont.)
Problem/Possible Cause | Service Check | Remedy |
Chocolate is dispensed or |
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constantly dripping |
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• Syrup pump rollers not | • Check for syrup pump rollers in “storage’ | • Rotate pump to engage rollers |
engaging silicone tubing | position or weak springs | or replace pump |
• Pump tubing faulty | • Check for holes in tubing or loose | • Replace pump |
| connections to break vacuum | connections |
If you still need help, call our Technical Service Department at (800)
Prior authorization must be obtained from Grindmaster Corporation’s Technical Services Department for all warranty claims.
Page 7 | Crathco® Whipped Hot Chocolate Dispensers |
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