Before using your cooktop
Read this guide carefully. It is intended to help | If you don’t understand something or need |
you operate and maintain your new cooktop | more help, call: |
properly. | GE Answer Center® |
| |
Keep it handy for answers to your questions. | 800.626.2000 |
| 24 hours a day, 7 days a week |
Write down the model & serial numbers
You’ll find them on a label in the rear of the burner box below the burner grates.
These numbers are also on the Consumer Product Ownership Registration Card included in this guide.
Before sending in this card, please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your cooktop.
If you received a damaged cooktop
Save time & money
Immediately contact the dealer (or builder) that sold you the cooktop.
Before you request service, check the Problem | It lists causes of minor operating problems that |
Solver in the back of this guide. | you can correct yourself. |
If you need service
To obtain service, see the Consumer Services page in the back of this guide.
We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606
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