GE Monogram Radiant Cooktop manual In-Home Repair Service, Service Contracts 800

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Consumer Services

GE Answer Center®

800.626.2000

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll- free!

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days a week.

In-Home Repair Service

800-444-1845

A GE consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit.

For Customers

With Special

Needs…

800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800-TDD-GEAC (800-833-4322) to request information or service.

Service Contracts

800- 626-2224

You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices.

Parts and Accessories

800- 626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this guide cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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Contents GE Monogram Use and Care Guide Halogen/Radiant Cooktop Remove packaging tape ContentsIntroduction If you received a damaged cooktop Save time & money Before using your cooktopIf you need service Write down the model & serial numbersSafety Precautions Safety Precautions Read and follow this Safety Information carefully Design information Not all features are on all models. Appearance may varyHalogen/ radiant surface units How to set the controlsRadiant surface units Difference between halogen and radiant surface unitsHalogen surface units Using the bridge burnerRecommended Types of cookwareSpecial cautions for glass cooktops How to check pan performanceObserve the following points in canning What is a temperature limiter?Using a pressure canner, Cooktop frame Control knobsHeavy, burned on soil Normal cleaningGeneral information Or the discoloration may be permanent Special careSave time and money Before You Call For Service…Without being pushed Trouble- shooting tips Before You Call For Service…From water or food can be removed with the cleaning cream For replacementHalogen/Radiant Cooktop Halogen/Radiant Cooktop Registration Ownership Product Consumer Consumer Product Ownership Registration For Customers With Special Needs… 800.626.2000 In-Home Repair ServiceService Contracts 800 Parts and Accessories 800Consumer information service Warranty