GE Monogram Radiant Cooktop manual Warranty, Consumer information service

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WARRANTY

YOUR MONOGRAM COOKTOP WARRANTY

Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty.

WHAT IS COVERED

FULL ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the cooktop that fails because of a manufacturing defect.

FULL FIVE-YEAR WARRANTY

For five years from the date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace the glass cooktop due to:

Cracking of the glass cooktop due to thermal shock

Discoloration of the glass cooktop

Wear-off of the pattern on the glass cooktop

Burn-out of any of the radiant or halogen surface units

This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home.

All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 800-444-1845.

WHAT IS NOT COVERED

Service trips to your home to teach you how to use the product.

Read your Use and Care material.

If you then have any questions about operating the product, please contact your dealer or our Consumer Affairs office at the address below, or call, toll free:

GE Answer Center® 800.626.2000

consumer information service

•Improper installation.

If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.

•Replacement of house fuses or resetting of circuit breakers.

Damage to the glass cooktop caused by the use of cleaners other than the recommended cleaning cream provided with the product.

Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Use and Care guide.

Damage to the product due to misuse or abuse.

•Failure of the product if it is used for other than its intended purpose or used commercially.

•Damage to product caused by accident, fire, floods or acts of God.

WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.

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Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. If further help is needed concerning this warranty,

write: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

Part No. 164D3333P121-2

 

Pub No. 49-8886-2

ZEU668 ZEU669

 

 

10-99 JR

Printed in LaFayette, GA

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Contents GE Monogram Use and Care Guide Halogen/Radiant Cooktop Contents IntroductionRemove packaging tape Before using your cooktop If you need serviceWrite down the model & serial numbers If you received a damaged cooktop Save time & moneySafety Precautions Safety Precautions Read and follow this Safety Information carefully Not all features are on all models. Appearance may vary Design informationHow to set the controls Halogen/ radiant surface unitsDifference between halogen and radiant surface units Radiant surface unitsUsing the bridge burner Halogen surface unitsTypes of cookware RecommendedHow to check pan performance Special cautions for glass cooktopsWhat is a temperature limiter? Using a pressure canner,Observe the following points in canning Control knobs Cooktop frameNormal cleaning General informationHeavy, burned on soil Special care Or the discoloration may be permanentBefore You Call For Service… Save time and moneyTrouble- shooting tips Before You Call For Service… From water or food can be removed with the cleaning creamFor replacement Without being pushedHalogen/Radiant Cooktop Halogen/Radiant Cooktop Registration Ownership Product Consumer Consumer Product Ownership Registration In-Home Repair Service Service Contracts 800Parts and Accessories 800 For Customers With Special Needs… 800.626.2000Warranty Consumer information service