Frequently asked questions

,Repairs should only be carried out by a qualified and trained person in accordance with local and national safety regulations. Unauthorized repairs could cause an injury or machine damage. Some minor problems can be fixed without a service call.

What if the drawer does not heat?

Possible fault	Fix

There is no power to the warming	Insert the plug into the outlet.
drawer.

The circuit breaker has tripped.	Reset the circuit breaker.

The timer is set to "0" or a temperature	Turn the timer to a time and/or
was not selected.	temperature setting.

What if the food is not warm enough?

Adjust the temperature setting. Check that the vents have not been blocked by large plates or dishes.

What if the food or dishes are too hot?

Check the temperature setting and make sure the food is not too close to the heating element.

What if the food is extremely dry or moist?

Adjust the humidity control setting.

What if the dishes are not warm enough?

Possible fault	Fix

The wrong temperature was selected.	Check the temperature setting.

The vents were blocked by dishes.	Reload the dishes.

The dishes need more time to warm.	Increase the timer setting.

Why is a noise is heard during use?

This is not a fault. This is the circulation fan which distributes the heated air. The fan should shut off automatically after 30 minutes of use.