Problem solving guide . . ?
Repairs to electrical appliances should only be carried out by a suitably qualified and competent person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.
Ensure that current is not supplied to the appliance until after maintenance or repair work has been carried out.
Some minor problems can be corrected without contacting the Miele Service Department.
What to do if . . .
. . . the appliance does not get cool.
^Make sure that the temperature dial is not set at "0".
^Check that the plug is correctly inserted in the socket and switched on.
^Check that the fuse is not defective and that the mains fuse has not blown. If it has, contact the Miele Service Department.
. . . the door will not open because it has been opened and closed too many times in succession.
This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes and then try again. It should now open without force.
. . . the temperature is too low.
^Turn the temperature dial to a lower setting.
^Super freeze has not yet switched itself off. The Super freeze function switches itself off automatically after approx. 65 hours.
. . . the appliance is switching in too frequently and for too long.
^Check whether the ventilation gaps in the plinth and in the housing unit at the top have been covered over or become too dusty.
^The door has been opened too frequently, or a large amount of fresh food has been put in at once for freezing.
^Check that the door has been closed properly.
^Check to see whether a thick layer of ice has built up in the freezer. If it has, then the freezer will need defrosting.
. . . the alarm sounds and the alarm indicator light flashes.
The temperature in the freezer is too warm, because
^a large amount of food has been frozen at once without switching on the Super freeze function.
The alarm will stop and the indicator light will go out when the temperature has reached the correct level again.
^the compressor is faulty. Call the Service Department.
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