Frequently asked questions

All repairs should be performed by a trained technician in strict accordance with national and local codes. Any repairs or maintenance performed by unqualified personnel could be dangerous and may void the warranty.

the cooktop turns off while it is in use and the residual heat indicator or a flashing F appears in the display for at least one of the cooking zones and at the same time a tone sounds?

One of the cooking zones has been on for too long, or one of the touch controls may have been covered (see, "Safety cut-out feature").

What if ...

the cooktop or cooking zones cannot be turned on?

Check whether:

–the child safety lock is activated. If necessary, turn it off (see "Child safety lock").

–the electrical circuit has blown a fuse or "tripped" the circuit breaker.

If none of the above is the case, then disconnect the appliance from the electricity supply for 1 minute by "tripping" the circuit breaker, or withdrawing the fuse.

Reconnect the appliance to the electrical supply and if the cooktop still does not heat up, contact a qualified electrician or the Miele Technical Service Department.

the heating cycles on and off at the highest setting on one of the cooking zones?

The Overheating protection is activated (see "Overheating protection").

the contents of the pan are not heating properly using Auto-heat?

The pan is a bad conductor of heat or too much food is in the pan.

Select a higher continued cooking setting or start by using the highest power setting and then turn to a lower setting.