BEFORE YOU CALL
TROUBLESHOOTING | Before calling for service, review this list. It may save you time and expense. This list | |||
GUIDE | includes common occurences that are not the result of defective workmanship or | |||
materials in this appliance. |
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PROBLEM |
| CAUSE |
| CORRECTION |
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FREEZER DOES NOT RUN |
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Freezer does not run. | • | Freezer is plugged into a circuit | • Use another circuit. If you are unsure about the outlet, | |
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| that has a ground fault interrupt. |
| have it checked by a certified technician. |
| • | Temperature control is in the | • | See Setting the Temperature Control Section. |
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| OFF position. |
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| • | Freezer may not be plugged in, | • Ensure plug is tightly pushed into outlet. | |
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| or plug may be loose. |
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| • | House fuse blown or tripped | • | Check/replace fuse with a 15 amp |
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| circuit breaker. |
| circuit breaker. |
| • | Power outage. | • Check house lights. Call local Electric Company. | |
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Freezer runs too much or too | • | Room or outside weather is hot. | • | It's normal for the freezer to work harder under these |
long. |
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| conditions. |
| • | Freezer has recently been | • | It takes 4 hours for the freezer to cool down completely. |
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| disconnected for a period of |
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| time. |
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| • | Large amounts of warm or hot | • | Warm food will cause freezer to run more until the |
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| food have been stored recently. |
| desired temperature is reached. |
| • | Doors are opened too frequently | • | Warm air entering the freezer causes it to run more. |
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| or too long. |
| Open doors less often. |
| • | Freezer door may be slightly | • | See "DOOR PROBLEMS" Section. |
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| open. |
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| • | Temperature Control is set too | • Turn control knob to a warmer setting. Allow several hours | |
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| low. |
| for the temperature to stabilize. |
| • | Freezer gasket is dirty, worn, | • | Clean or change gasket. Leaks in the door seal will cause |
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| cracked, or poorly fitted. |
| freezer to run longer in order to maintain desired |
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| temperature. |
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Interior Freezer temperature is | • | Temperature Control is set too | • Turn the control to a warmer setting. Allow several hours | |
too cold. |
| low. |
| for the temperature to stabilize. |
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Interior Freezer temperature is | • | Temperature Control is set too | • Turn control to a colder setting. Allow several hours for the | |
too warm. |
| warm. |
| temperature to stabilize. |
| • | Door is kept open too long or is | • | Warm air enters the freezer every time the door is |
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| opened too frequently. |
| opened. Open the door less often. |
| • | Door may not be seating | • | See "DOOR PROBLEMS" Section. |
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| properly. |
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| • | Large amounts of warm or hot | • | Wait until the freezer has had a chance to reach its |
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| food may have been stored |
| selected temperature. |
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| recently. |
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| • | Freezer has recently been | • | Freezer requires 4 hours to cool down completely. |
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| disconnected for a period of |
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| time. |
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Freezer external surface | • | The external freezer walls can | • | This is normal while the compressor works to transfer |
temperature is warm. |
| be as much as 30°F warmer |
| heat from inside the freezer cabinet. |
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| than room temperature. |
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SOUND AND NOISE |
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Louder sound levels whenever | • | Modern freezers have increased | • This is normal. When the surrounding noise level is low, | |
freezer is on. |
| storage capacity and more |
| you might hear the compressor running while it cools the |
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| stable temperatures. They |
| interior. |
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| require a high efficiency |
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| compressor. |
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Longer sound levels when | • | Freezer operates at higher | • This is normal. Sound will level off or disappear as freezer | |
compressor comes on. |
| pressures during the start of the |
| continues to run. |
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| ON cycle. |
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