Troubleshooting

NOTE Depending on the nature and strength of signal jamming, the process may need to be repeated several times before RF mating is successful.

Use this troubleshooting guide to help you remedy any difficulties you may be experiencing while using the iBall. Should any problem persist after you have checked these symptoms, consult your nearest Oregon Scientific dealer.

Why does the wireless speaker not power on at all? Ensure the power cord is firmly plugged into the power outlet. On the rare occasion, the unit may not operate due to data signal interference or static electricity. Turn the power off and unplug the unit from the power outlet briefly, and then plug it in again so it will reset itself and turn the speaker on.

Why does the power keep turning off after turning on?

The batteries may have run out of power or are not correctly aligned with their polarity. For alkaline batteries, re-install checking the polarity; if the unit still does not operate, insert new alkaline batteries into the unit.

For rechargeable batteries, plug the AC adapter so the speaker can operate on AC power and recharge the depleted batteries.

How do I eliminate the severe hum, distortion or noise that is coming from the wireless speaker? The speaker may be positioned too closely to the audio source, such as a TV or radio. Move the speaker at least 1 meter (approx. 3 feet) away from the source.

Check that the speaker’s position and connections are clear of any strong magnetic fields or radio frequencies such as Bluetooth, wireless LAN, microwaves or fluorescent light, which may interfere with reception. Similarly, make sure the speaker is not placed near any 2.4GHz DECT phones or mobile phones, whose frequencies can interfere with wireless transmission between the remote control device and speaker.

The plugs and jacks may be dirty, affecting the connections and thus causing sound distortion. Wipe clean. In some cases, volume might not be appropriately adjusted. Adjusting the volume will help to clear any hum or distortion.

There may be excess moisture condensed inside the speaker or on the speaker grill that might affect the unit’s ability to produce audio, especially after turning on

heating in the room, if the room is damp, or if the speaker is brought directly from a cold to a warm place. In this case, leave the system turned off for a few hours until moisture evaporates, unplug the AC power cord and then plug it in again.

Alternatively, press the RESET button at the bottom of the speaker to reset the unit and check to see if the unit resumes operation.

How do I eliminate signal jamming?

Signals transmitted from devices such as a second iBall nearby may jam with signals transmitted from the transmitter dock to speaker. If signal jamming occurs, follow the procedures outlined in the “RECOGNIZING WIRELESS SIGNALS” section to set the RF mating function between the speaker and transmitter dock.

The wireless speaker is powered on but why is it not emitting any sound?

Check to ensure the power is on and increase the volume. If there is still no sound, check to see if is lit

on the LCD. If it is, press the button on the speaker control panel to unmute the speaker.

Data signal interference or static electricity may disrupt the signal reception from the audio source. Power off the speaker, wait a few seconds, and turn the unit back on. Alternatively, press the RESET button at the bottom of the speaker to reset the unit.

Why is the wireless speaker not responding when the buttons are pressed?

Remove and reconnect the AC power plug or reinsert the batteries and switch the speaker on again, checking that the power is on. If there is still no response, the speaker’s control panel membrane may be damaged. Take the unit to a qualified Oregon Scientific dealer for servicing.

Alternatively, press the RESET button at the bottom of the speaker to reset the unit.

Why are the rechargeable batteries not charging? The correct AC adapter should be plugged into the wireless speaker.

Ensure that a battery cap must be placed on top of the “_” terminal of a battery. The battery with the cap must be positioned into the specified battery slot of the battery compartment with the other batteries installed as normal. Do not use the battery cap if the speaker is powered by alkaline batteries. Doing so may increase the risk of fire, personal injury, or damage to the speaker.

When placing the batteries into the compartment, make sure to correctly align the polarities.

My iPod is docked to the transmitter dock but why is nothing happening?

The iPod may not be inserted properly into the transmitter dock. Remove the iPod and reinsert, making sure to correctly align its pin connectors with those of the transmitter dock. Or, the docking tray inserted into the

IB368 specifications

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