GE JES1033 If Something Goes Wrong, Before You Call For Service, Control panel, Lighted, yet oven

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If Something Goes Wrong

Before You Call For Service

Problem	Possible Cause	What to Do
	Possible Cause	What to Do
Oven will not start	A fuse in your home	• Replace fuse or reset circuit breaker.
	may be blown or the
	circuit breaker tripped.
	Power surge.	• Unplug the microwave oven, then plug
		it back in.
	Plug not fully inserted	• Make sure the 3-prong plug on the
	into wall outlet.	oven is fully inserted into wall outlet.
Control panel	Door not	• Open the door and close securely.
lighted, yet oven	securely closed.
will not start	START not pressed	• Press START.
	START not pressed	• Press START.
	after entering cooking
	selection.
	Another selection	• Press STOP/CLEAR twice.
	entered already in oven
	and STOP/CLEAR not
	pressed to cancel it.
	Cooking time not	• Make sure you have entered cooking
	entered after pressing	time after pressing TIME COOK.
	TIME COOK.
	STOP/CLEAR was	• Reset cooking program and press
	pressed accidentally.	START.
	Defrosting category or	• Make sure you have entered a
	food weight not	defrosting category and food weight
	entered after pressing	after pressing AUTO WT. DEF.
	AUTO WT. DEF.

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Contents Microwave Oven For Your Safety Oven Should NotStart Here!…Before using your Microwave WelcomeNeed Help? Help us help youRead ALL Safety Information Before Using Page Special Notes about Microwaving Safety Fact Microwave Safe Cookware Grounding Instructions Extension Cords Features of Your Microwave FeaturesOperating Instructions Removable TurntableControls on Your Microwave Oven Quick StartPress Enter Press Enter Option Guide on Microwave Guides in BookChanging Power Levels How to Change Power LevelTime Features Time CookCooking Guide for Time Cook Corn Mixed VegetablesPeas PotatoesConvenience Features How to Use the Popcorn FeatureSeconds PopcornPotato BeverageFood Plate Fresh Vegetable Baked GoodsAuto Weight Defrost Guide WeightFood Weight Ounces Tenths Pound MeatClock Other FeaturesOptions Timer More Time/Less TimeStop/Clear Child Lock-OutHelpful Information Microwave TermsCare and Cleaning Helpful HintsWalls, Floor, Inside Window Metal and Plastic Parts on Door Removable Turntable and Turntable SupportPower Cord CaseControl Panel and Door Door SurfaceBefore You Call For Service If Something Goes WrongControl panel Lighted, yet ovenThings That Are Normal GE Service Numbers Service ContractsWe’ll Be There GE Answer CenterFurther Service Parts and AccessoriesPage General Electric Company Consumer Product Ownership Registration Page What Is Covered Microwave Oven Warranty